Project Manager

Title: Project Manager


Exempt or Non-Exempt: Exempt


Work Area | Department: Columbus Office | Operations

Position Statement


The Project Manager (PM) will oversee a diverse portfolio of internal projects, primarily related to technology improvements. The PM will manage initiatives ranging from small process improvements to large-scale technology implementations, ensuring projects are delivered on time, within scope and within budget. This role offers the opportunity to directly impact the firm's operational efficiency and technological capabilities.


The PM will focus on four major initiatives established by the firm: Profitability, Practice Growth; Client Focus; and Brand Culture/Development.

Tasks

• Lead end-to-end planning, execution, and delivery of internal projects, including software upgrades, software implementations, and process automation.
• Collaborate with cross-functional teams, including IT, finance, operations, and external vendors, to define project scope, goals, and deliverables.
• Develop detailed project plans, timelines, resource allocations, and risk management strategies.
• Monitor project progress, identify potential issues, and implement mitigation plans to ensure successful delivery.
• Communicate effectively with stakeholders at all levels, providing regular updates and reporting on project status, challenges, and achievements.
• Document project processes, lessons learned, and best practices to support continuous improvement.
• Ensure compliance with organizational standards, policies, and industry regulations.

Profitability

• Manage project budgets and ensure resource utilization aligns with project needs.

• Maintain creativity and innovation by staying on top of industry trends.

Practice Growth

• Excellent communication, leadership and interpersonal skills. Ability to interface and communicate with associates at all levels of an organization.

• Develop networking and other practice development skills.
• Identify special projects and/or internal initiatives which will provide opportunities for firm growth.

Client Focus

• Build relationships within the firm, developing and implementing strategies to meet business objectives, and ensuring the firm's goals are met.

• Effectively manage competing priorities and projects under tight deadlines while exceeding expectations.
• Develop judgment to identify and mitigate risks.

Brand Culture|Development

• Exemplifies Brand Attributes of the firm.

• Demonstrate the ability to be collaborative and to encourage others to collaborate in the use of technology, breaking down organizational silos.

• Develop and maintain strong relationships with team members, interfacing with all levels of talent at the firm.

• Support and ensure adherence to all administrative policies and procedures of the Firm.

• Exhibit ability to work independently, having confidence in his/her ability to address and resolve conflict with peers, subordinates and firm leaders.

• Enhances firm collaboration through interactions with associates from other departments.

Work Experience|Education

• Bachelor's degree in Information Technology, Business Administration, or related field; PMP or other project management certifications preferred.

• 3-5 years experience managing a variety of internal IT projects, from small to large scale.

• Proficient in Microsoft Office products.

• Proven track record of success in developing and managing relationships with business partners and clients.

• Highly organized, proactive, and has the ability to gain an in-depth understanding of the business and its operations.

• Strong understanding of IT systems, infrastructure, and software deployment.

• Excellent leadership, communication, and stakeholder management skills.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Problem-solving mindset with a focus on delivering value and efficiency.

Organizational Relationships

• Will report directly to the Senior Manager, Technology and Innovation, who will provide any necessary guidance relative to work performance through the formal evaluation process.

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