General Manager

Who We’re Looking For Are you an energetic, progressive business leader who is well-versed in motivating teams and developing a dynamic equipment operation? Do you have at least three years of proven experience in operational management and have no problem working one part in the trenches, one part in a leadership role to help accomplish financial and strategic goals in a fast-paced, challenging industry? If this sounds like you, do your best work with Acme Tools as the General Manager of our location in Grand Forks, ND! About Acme Tools Since 1948, Acme Tools continues to be a premier retailer of tools and equipment at our locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family‑owned operation for over 75 years, we are employee centric, family-friendly, community involved, and growth minded. You’ll Enjoy On-the-Job Training Professional Development Programs and Training Competitive Pay Generous PTO – Start accruing PTO on your 1st day Paid Holidays – We are closed the 6 major holidays of the year Maternity Leave partially paid with our Short-Term Disability Work Environment – Everyone takes pride in their work and can see their impact on the company Employee Discounts Progressive Growth Opportunities We Also Provide Medical, Dental and Vision insurance plans to fit any lifestyle & family Medical & Dependent Care Flexible Spending Accounts Accident, Cancer, and Critical Illness supplemental insurance programs 100% Company-paid Short- and Long-term Disability 401(k) Program and Company Matching 100% Company-paid Group Life Insurance 1x your annual wage Additional Voluntary Life Insurance What You’ll Take Ownership Of Establishes, controls, and supervises all site activities, including development and implementation of goals and objectives to meet strategic planning and profitability growth targets Oversee equipment sales, purchase of inventory, pricing strategies, as well as the service operations for tool repair, equipment repair, and rental equipment maintenance Recruits, interviews, and approves the hiring and wages of new personnel, as well as transfers and promotions Directly supervises, trains, develops, and conducts timely performance reviews of the internal leadership for sales, service, and rental operations. Assists in preparing budget and sales forecasts for the location May occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positions Responsible for communication on all customer complaints and concerns, including reconciliation of delinquent accounts and service ticket resolution Advises management on ways to improve policies, operations, shipments, deliveries, parts & inventory warehousing, and displays Assists in negotiating agreements with select suppliers, seeking the best price, terms, and delivery conditions Assists and advises in overall planning and participation of special sales and promotions Keeps abreast of industry trends; attends trade shows, conventions, and trainings Suggests and helps with the selection of new items; also helps in the disposition of slow‑moving items, surplus, and discontinued merchandise Keeps informed on competitors’ activities, promotions, pricing, new products, etc. Stays aware of daily gross sales, reviews data processing reports Assumes overall responsibility for the inside and outside physical appearance and safety conditions inside and outside the facility Serves as the principal public relations person for the location and works with marketing to showcase products and promotions within the store Maintains a cooperative relationship with staff, management, and supervisors at all other Acme locations Works closely with Human Resources to comply with safety standards and workforce training Other duties as assigned Need-To-Haves Bachelor’s Degree in business field or equivalent experience 3+ years of management experience of a mid-to-large sized team. (Must include full P&L oversight/management) Strong leadership skills to effectively communicate, coach, train, motivate, and develop employees, as demonstrated through supervisory experience Detailed knowledge of accounting principles, as well as ability to read, analyze, and interpret financial reports Thorough understanding of equipment dealership operations (sales, rental, parts, and service) General knowledge of purchasing and inventory control practices and applications Strong problem solving, negotiation, oral and written communication, organization, presentation, and computer skills. Ability to lift up to 30lbs Valid Driver’s License with a clean driving record Ability to work additional hours and travel as business dictates, including occasional Saturdays Love-To-Haves 5+ years of management experience in equipment dealership operations (sales, rental, parts, and service) Extensive equipment sales experience Experience with tailgate and heavy equipment rental operations. Employment offers are contingent on drug-screen and background check. Relocation to Grand Forks, ND required. Acme Tools is an equal opportunity employer. #J-18808-Ljbffr