Automotive Claims Specialist (Mechanical Experience Required)

Job Description

Job Description

American Assurance Corporation is a rapidly growing automotive service contract (warranty) and GAP insurance provider located in Lakewood, Colorado. Since 2005, we have maintained an outstanding reputation built on integrity, teamwork, and an incredible 4.9-star Google rating . We are looking to add an Automotive Claims Specialist with real-world mechanical knowledge to our team to review, adjudicate, and process repair facility claims.

Why Join Us? (The Perks & Work Life)

• ★ 100% Employer-Paid Medical Insurance for the employee on our base plan!
• ★ 80% Employer-Paid Family Medical Coverage (unmatched protection for your dependents).
• ★ 401k with 3% safe harbor match
• ★ Get Out of the Shop/Off the Drive: Transition into a comfortable office setting. No more heavy lifting, turning wrenches in freezing/boiling bays, or dealing with angry retail customers on a service drive.
• ★ Stable Schedule: Regular corporate 9-to-5 shift (Monday – Friday, 9:00 AM – 5:30 PM). Enjoy your weekends and evenings again!
• ★ Outstanding Benefits: Dental options, vision options, plus robust accrued PTO and sick leave.

Position Overview

This is a full-time, 100% in-person position in Lakewood, CO, reporting directly to the leadership team. You will utilize your mechanical aptitude to review repair shop diagnostics, cross-reference labor guides (like AllData or Mitchell), verify warranty coverage details, and authorize claims fairly and accurately.

Key Responsibilities

• Adjudicate Claims: Review, negotiate, and authorize mechanical repair claims submitted by automotive dealerships and independent repair facilities.
• Mechanical Validation: Analyze technician diagnostics, part failure descriptions, and repair estimates to determine coverage based on contract terms.
• Cost Analysis: Use standard industry labor guides and parts pricing resources to verify that repair quotes match fair market standards.
• B2B Consultation: Communicate professionally over the phone and via email with shop service advisors, technicians, and parts managers.
• Data Logging: Document claim details accurately, update spreadsheets, and process approvals or denials efficiently in our internal systems.

Requirements & Qualifications

• Mechanical Aptitude: Prior experience as an Automotive Mechanic, Technician, Service Advisor, Parts Counter Specialist, or Warranty Administrator is required.
• Technical Communication: Ability to confidently talk "shop language" with mechanics and service managers regarding engine, transmission, electrical, and powertrain failures.
• Tech-Savvy: Comfortable operating computers, navigating multi-screen systems, and utilizing Microsoft Office (Excel, Word, Outlook).
• Detail-Oriented: Exceptional organizational skills with the ability to read and decipher complex insurance contract language.
• Logistics: Must be able to pass a standard criminal background check and commute daily to Lakewood, CO 80227.

American Assurance Corporation is a fast-growing, BBB-accredited automotive warranty company headquartered in Lakewood, Colorado. Since 2005, we have built a strong reputation as a trusted provider of high-quality vehicle service contracts, GAP insurance, and F&I (Finance & Insurance) products designed to protect dealers and their customers.
Our mission is to help automotive dealers boost sales, increase profitability, and deliver exceptional value through innovative warranty and reinsurance programs. We prioritize superior claims service, dealer success, and long-term partnerships in the automotive industry.
As we expand our specialized CPA firm with an established client base, we’re looking for talented professionals who want to contribute to a dynamic, entrepreneurial environment while making a real impact on dealer profitability and our reinsurance operations.

Company Description

American Assurance Corporation is a fast-growing, BBB-accredited automotive warranty company headquartered in Lakewood, Colorado. Since 2005, we have built a strong reputation as a trusted provider of high-quality vehicle service contracts, GAP insurance, and F&I (Finance & Insurance) products designed to protect dealers and their customers.\r\nOur mission is to help automotive dealers boost sales, increase profitability, and deliver exceptional value through innovative warranty and reinsurance programs. We prioritize superior claims service, dealer success, and long-term partnerships in the automotive industry.\r\nAs we expand our specialized CPA firm with an established client base, we’re looking for talented professionals who want to contribute to a dynamic, entrepreneurial environment while making a real impact on dealer profitability and our reinsurance operations.