EAP Triage Counselor - Remote

Position Summary We are currently seeking an EAP Triage Counselor to work remotely. The role is a full‑time, non‑exempt position working Monday‑Friday 1:30 PM – 10:00 PM EST. The primary responsibility is telephonic EAP counseling—providing intake, assessment, clinical consultation, short‑term counseling, crisis intervention, case management, and management consultation to employee and dependent clients. What you’ll do Perform clinical work including intake, assessment, crisis management, short‑term counseling, resource referrals, and case‑management follow‑up. Provide clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site. Provide management and organizational consultations to employer customer contacts and respond to workplace trauma, crisis, and loss. Enter relevant client data into the EAP Expert database system immediately following service. Perform other related duties as needed and maintain a high level of productivity. What you’ll have Master’s Degree in Social Work, Counseling, or Psychology (required). Currently Licensed or License eligible in a Mental Health profession. Outstanding interpersonal, communication, organizational, and problem‑solving skills. Strong customer service skills. Previous EAP experience and/or Certified Employee Assistance Professional (CEAP) preferred. Company Perks Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance. Desirable work schedules with a generous amount of paid time off. 401(k) retirement program with company match. Employee Assistance Program benefits for you and your family. …and many more! AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds. Seniority Level Entry level Employment Type Full‑time Job Function Other Industries Mental Health Care #J-18808-Ljbffr