Regional Manager

Job Description

Job Description

Description:

COME GROW WITH US! Laramar was founded in 1989. 35+ years later, we're a vertically integrated investment and property management corporation. From humble beginnings to nationally recognized, we haven’t forgotten the basic reason for our success: our people and the relationships they nurture. We're experts at Elevating Everyday Living. 

OPPORTUNITY IS EVERYWHERE. At Laramar, you’re part of something special. Something unique. Our core values are our DNA, and it’s up to each one of us to bring that to life. We Own It. Most importantly, we stay true to it. We Make It Better Together. 

WE CARE ABOUT OUR PEOPLE. ?And that is reflected in our commitment to providing excellent benefits including: zero-dollar healthcare plan option, flexible hours & PTO, company-paid life insurance along with paid short- and long-term disability insurance, 14 paid holidays (including your birthday!), Sundays off, and a 401k with company match. 

The Regional Manager supervises the overall operations of the communities in an assigned portfolio with a clear understanding of each community's economic and physical requirements. Potential career advancement for this position is Area Vice President, Vice President, and Sr. Vice President based on company growth.

RESPONSIBILITIES:

• Must demonstrate the ability to understand financial goals and assist in formulation of budgets for multiple sites
• Actively maintains and reports monthly variances and narratives for all sites in the portfolio
• Oversees and ensures all properties in the portfolio rents are collected when due, posted in a timely manner and deposits are reported to the corporate office
• Generates necessary legal action, documents, and processes in accordance with State and Company guidelines
• Monitors A/P invoices that are submitted to the corporate office for payment, approves petty cash handling and all funds
• Ensures all sites in the portfolio are rented to fullest capacity
• Oversees marketing strategies to secure prospective residents at the multiple sites
• Oversees and ensures current resident files are properly maintained for all sites in the portfolio
• Oversees LIHTC compliance and affordable housing operations across assigned communities 
• Ensures adherence to federal, state, and program-specific affordable housing requirements
• Resolves escalated resident concerns and requests on timely basis to ensure resident satisfaction with management
• Assists the Community Managers in developing and/or implementing resident retention programs
• Monitors consistent implementation of policies
• Ensures all sites in the portfolio are in compliance with all Federal and Local Fair Housing regulations and ordinances
• Actively conducts regular community inspections and tours to ensure the community appearance and repairs are maintained
• Oversees and assures maintenance quality and quantity of market ready apartments
• Encourages ongoing training and development for all property employees regarding compliance with all company, local, state, and federal safety rules
• Ensures unsafe conditions are corrected in a timely manner
• Oversees all liability and community incidents are reported to the corporate office immediately
• Builds strong on-site management teams through coaching and motivation
• Develops strategies to improve performance at the property level
• Aggressively manages and motivates all on-site staff in order to achieve operational goals of assigned community; this includes ensuring all employees are trained, receive ongoing formal and informal performance coaching, and continuously advising on-site staff of employee procedures and guidelines
• Other duties as assigned

QUALIFICATIONS:

• Bachelor’s degree required
• 5+ years of experience in property management with recent 2+ years experience in a Regional Property Manager role
• Must have demonstrated asset/portfolio management and operational experience
• Must have the ability to develop and maintain strong relationships with asset owners
• Previous LIHTC/affordable housing property management experience required 
• Working knowledge of LIHTC regulations, compliance requirements, and affordable housing operations
• Proficient in Yardi property management software operations
• Proficient in Microsoft Office Products, including Word, Excel, and Outlook
• Frequent travel is a requirement of this position
• Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must and appropriate vehicle insurance coverage
• Must be able to successfully pass a background check and five panel drug screen

SKILLS AND ABILITIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Embodies Laramar Core Values
• Strong oral and written communicator
• Positive attitude, organization with strong attention to detail required
• Participate in proactive team efforts to achieve departmental and company goals
• Ability to act independently and make decisions
• Excellent presentation and interpersonal skills
• Ability to multi-task and manage several projects and excel under tight deadlines
• Ability to work effectively and display the Company Values

SUPERVISORY EXPECTATIONS:

Directly supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and disciplining employees; addressing complaints, concerns; and resolving problems.

Physical Demands and Work Environment: (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.)

• The work environment is the typical real estate office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
• The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing this job's duties, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl. 
• The employee must regularly lift and/or move up to 20 pounds and should do so in a sound and safe manner. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.