Airport Lounge Attendant

Job Description

Job Description

COME JOIN OUR TEAM AND RECIEVE A $200 SIGNING BONUS!

PAY: $18.00 per hour

Shift Timings: 3:30 AM-12:30 PM; 12:30 PM-9:30 PM; Weekend Availability is Required

We cover airport badging fees and and airport parking! We are offering a monthly commute stipend ($100 Full-Time/$50 Part-Time)!

Hyde Park Hospitality, LLC (HPH) is a strategic partner with Airport Dimensions and Sodexo at The Club - located within the Cleveland Hopkins International Airport. HPH brings both experience and expertise to every level of food service and customer care.

JOB SUMMARY

The Club is located alongside various shops and restaurants. It is a fast-paced, fun work environment that is growing in style and amenities.

The Club is looking for a Full-Time Airport Lounge Attendant with flexible availability to work weekdays, weekends, and opening scheduled shifts. Shifts are subject to change, based on business needs. Weekend availability is required.

JOB DESCRIPTION

The description below is designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications, which may be required of team members assigned to this job classification.
The work of the Floor Attendant includes: Performing a full range of food preparation, cleaning, and customer service for the Lounge. The duties of a Floor Attendant include but are not limited to:

• Maintains a neat work environment, kitchen and passenger seating area including picking up trash, washing dirty dishes, restocking and arranging buffet and food offerings, magazines and newspapers in an orderly fashion, etc
• Restocks food and beverage offerings including; chaffing dishes, crock pots, trays, snacks, coffee, cups, glasses, ice, etc. in all service areas
• Completes any paperwork related to daily inventory / orders
• Meets customer and passenger needs through courteous customer service skills via clubroom/bar environment
• Maintains current city and state approved badged and permits, as applicable
• Adheres to all local and state health department and other state agency regulations
• Ability to function in the duties of a Customer Service Assistant if necessary

JOB REQUIREMENTS
Ability to successfully pass airport authority security background check. High school diploma or GED is preferred. Related background in customer service or restaurant/bar service. Must be at least 18 or 21 years of age as applicable by law. Must be able to handle multiple tasks and possess verbal communication skills necessary to communicate with customers, passengers, and co-workers. Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Ability to read, write, speak and understand the English language.

ESSENTIAL JOB FUNCTIONS

• Must be able to perform the following essential duties complying with company standards:
• Ability to cooperate with peers, customers, and supervisors of diverse nature who may hold divergent views
• Pass and maintain all necessary licenses and certifications including, but not limited to, local health department food handler certification
• Must be able to stand during entire scheduled shift.
• Ability to handle the stress of a fast-paced work shift up to ten (10) hours
• Ability to read and interpret basic documents, and comply with all company policies and procedures
• Ability to effectively present information in one-on-one and group settings to passengers, customers and other team members of the Company
• Ability to add, subtract, multiply and divide using whole numbers
• Ability to make change when making a cash transaction on Point-of-Sale machine
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form
• Ability to bend, climb up/down, crouch, hear, kneel, reach, speak, stand, turn, twist, walk
• Must be able to lift 40 pounds, 40 inches high without the aid of another person
• Must be able to push and/or pull 120 pounds with the assistance of a wheeled cart
• Ability to perform tasks safely and according to established procedures to prevent personal injury, injury to others and avoid damage to the environment, facilities, and equipment
• Ability to follow all lawful safety, health and liquor rules and regulations
• Personal appearance and grooming that will present a favorable corporate and customer image
• Must be able to pass and obtain security background check and clearance to work in airport environment
• Report to work on a regular and timely basis

BENEFITS

• Medical Insurance (Health, Dental, Vision)
• Disability Insurance
• Monthly Commute Stipend ($100 Full-Time/$50 Part-Time)
• Vacation and PTO
• 401K Plan with generous Company Matching
• Employee Assistance Program (EAP)
• Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

ABOUT THE COMPANY

Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.