RN - Hospice

Home Care Coordinator

Our organization serves communities across California, Hawaii, Oregon, and Washington, providing personalized in-home care and support. We are seeking a dedicated Home Care Coordinator to join our team and facilitate the seamless coordination of care for our patients.

Job Summary

The Home Care Coordinator is responsible for processing home care referrals and coordinating with clinical staff, referral sources, and community liaisons. This role ensures that patients are accurately entered into the system, scheduled for visits, and that all stakeholders are kept informed of the patient's status. The Coordinator will provide clinical guidance and identify educational opportunities while assessing patient conditions and ongoing needs.

Job Requirements

Education and Work Experience

• Associate's/Technical Degree in nursing or an equivalent combination of education and related experience: Required
• Three years' experience in Home Care: Preferred

Licenses/Certifications

• Current Registered Nurse (RN), Licensed Vocational Nurse (LVN), or Licensed Practical Nurse (LPN) in the state of practice: Required

Essential Functions

• Receive and document new referrals in a timely manner.
• Coordinate care with patients and the interdisciplinary team.
• Interface with physician offices and community liaisons to assess and process referrals and admissions for services.
• Communicate effectively with patients, staff members, healthcare professionals, and referral sources.
• Provide information and assistance to community members regarding home and community-based needs.
• Respond to patient and agency needs professionally and creatively.
• Verify patient insurance and explain benefit information to patients and case managers.
• Manage incoming calls for intake patients and assist with overflow tasks as needed.
• Maintain confidentiality of all information and adhere to HIPAA guidelines/regulations.
• Distribute referrals to appropriate clinicians, including intake data and essential background information.
• Work independently, meet deadlines, and manage multiple tasks effectively.
• Collaborate with all referral sources to establish and maintain strong communication.
• Participate in various clinical activities, including faxing, scanning, emailing, and copying.
• Perform other job-related duties as assigned.

Organizational Requirements

Our organization is committed to the safety and well-being of all associates and patients. Therefore, all associates must receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Our organization participates in E-Verify for employment eligibility verification.