Inventory and Shipping Specialist II

Inventory and Shipping Specialist II

WHAT YOU'LL BE DOING

As an Inventory and Shipping Specialist II, you will serve as the main point of contact to assist customers with product location and delivery times. Take lead in validating inventory receipt entries in our internal WMS as well as maintaining customer systems and mentoring the ISS team. You will lead cycle counts, reconcile reporting, and conduct discrepancy investigations. Provide guidance and direction to drivers, visitors, and external partners.
Manage communication across multiple stakeholders and serve as a primary point of contact for escalated customer inquiries regarding delivery, inventory, and scheduling.

WHY RINCHEM

Are you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemical logistics and transportation company-Rinchem. As a vital player in this dynamic industry, you'll experience firsthand the unparalleled opportunities it offers. You'll be at the forefront of revolutionizing supply chain management and ensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating on cutting-edge solutions that drive sustainability, optimize operations, and adhere to stringent safety standards. With each day presenting new challenges and chances for growth, a career in chemical logistics and transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world.


Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains. Rinchem has active operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia.


Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients' supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a large fleet of specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem's transportation and warehousing network are linked through the company's proprietary, web-enabled software Chem-Star® that provides customers with real-time visibility into inventory location and status.


In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak's deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.


WHY YOU'LL LIKE THIS JOB

• Great people and a great place to work
• Exciting and challenging work that helps build the future of technology from the foundation up
• Flexible working environment where you can fit life around work-we call that balance
• Opportunity to guide and lead others while furthering your career

SCOPE AND RESPONSIBILITIES

As an Inventory & Shipping Specialist II, your responsibilities expand beyond core tasks to include process improvement and advanced operational oversight:

Inventory Management & Systems Oversight

• Perform and validate inventory receipt entries in Chem-Star WMS and customer systems.
• Lead cycle counts, reconciliation reporting, and discrepancy investigations.
• Ensure compliance with NCR/CAPA processes, identifying root causes and driving corrective actions.

Shipping & Logistics Coordination

• Generate and review specialized shipping documentation (BOLs, Manifests, IATA, IMDG), including advanced calculations for truck weight and load capacity.
• Oversee inbound/outbound quality checks and ensure adherence to regulatory requirements.
• Coordinate LTL appointments and dock scheduling for complex shipments.

Customer & Stakeholder Engagement

• Serve as a primary point of contact for escalated customer inquiries regarding delivery, inventory, and scheduling.
• Provide guidance and direction to drivers, visitors, and external partners.
• Draft professional correspondence and manage communication across multiple stakeholders.

Leadership & Training

• Mentor and train Inventory & Shipping Specialist I team members and backups.
• Act as a subject matter expert for system processes and compliance standards.
• Support leadership in implementing process improvements and operational efficiencies.

Administrative & Compliance Duties

• Manage facility office supplies, visitor logs, and record retention with a focus on compliance.
• Ensure adherence to Rinchem's safety, regulatory, and quality standards.
• Take initiative on special projects and other duties as assigned by leadership.

QUALIFICATIONS

Experience and Education:

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• 5+ years of customer service or logistics experience, with at least 2 years in inventory/shipping operations

Communication Skills:

• Excellent communication skills, both written and verbal, with the ability to handle escalations professionally

Computer Skills:

• Advanced proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong knowledge of WMS systems, NCR/CAPA processes, and regulatory documentation (IATA, IMDG)
• Ability to quickly master new systems of record and provide training to others

Certificates, Licenses, and/or Registrations:

• Ability to obtain IMDG, IATA, and other regulatory certifications as required

Other Skills and Abilities:

• Attention to detail and accuracy in data entry
• Strong analytical and problem-solving skills with the ability to manage shifting priorities
• Self-directed, motivated, and capable of working independently while contributing to team success

REASONABLE ACCOMMODATION

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email at View email address on click.appcast.io so we can connect you with someone that can assist you.

OUR COMMITMENT TO YOU

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability status, political affiliation, veteran status, and socioeconomic background.

Diversity, Equity, Inclusion and Belonging are important at Rinchem, and are critical to our success in living by our core values.

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status, and socioeconomic background.