Leasing & Marketing Agent

Leasing Agent (Leasing & Hospitality)

The Leasing Agent is the front line of Propolis. You are the first interaction prospective residents and guests have with our brand, and often the lasting impression.

This role combines leasing, hospitality service, communication, and learning. You will work with both long-term residents (coliving) and short-term guests, adapting tone, expectations, and standards depending on the use case.

We are looking for someone with drive, curiosity, emotional intelligence, and a desire to grow, not someone who "already knows everything."

Core Responsibilities

Leasing & Conversions

• Respond to inquiries quickly, clearly, and professionally
• Convert leads into residents or guests through trust, clarity, and follow-up
• Conduct in-person and virtual tours with confidence and warmth
• Explain different unit types, living models, and expectations accurately
• Support lease execution and move-in coordination with operations

Hospitality & Guest Experience

• Treat short-term guests with hospitality-level service and awareness
• Understand the difference between tenant mindset vs guest mindset
• Communicate expectations, house rules, and standards clearly and calmly
• Act as a problem-solver, not a messenger

Brand Representation

• Speak about Propolis with confidence, consistency, and authenticity
• Uphold tone, values, and service standards in every interaction
• Help prospects understand why Propolis is different, not just cheaper or available

Learning & Growth

• Learn both long-term leasing operations and short-term hospitality standards
• Adapt to new processes, tools, and expectations quickly
• Take feedback well and apply it immediately
• Grow into deeper responsibility as trust and skill increase

What We Care About (More Than Experience)

We are not hiring for resumes. We are hiring for mindset.

You should be:

• Naturally communicative and emotionally intelligent
• Comfortable speaking with different types of people
• Organized, reliable, and detail-aware
• Calm under pressure and able to pivot when things change
• Curious, coachable, and eager to learn
• Proud of your work and accountable for outcomes

Experience in leasing, hospitality, sales, or customer service is helpful, but not required.

Compensation

• Hourly rate: $17$20/hour (based on fit, performance, and manager discretion)
• Bonus: Per signed lease / conversion
• Opportunity for growth as the portfolio and responsibilities expand