Senior Manager, Engagement Platforms and Reporting
$58 - $68 per hourHarvest Technical Services
Senior Manager/Associate Director, Engagement Platforms and Reporting
The Senior Manager/Associate Director, Engagement Platforms and Reporting will support roadmap, implementation and maintenance of technology platforms and measurement reporting for Medical Engagement activities across Global Medical Affairs (GMAF). He/she will support functional Medical Engagement Leads with platform implementation and ongoing maintenance with emphasis on field medical related-systems. Additionally, he/she will implement key measurement framework and reports across breadth of external engagements including field medical, congresses, society engagements, medical education, and other activities. This role will sit within the Medical Engagement (ME) group as part of the larger Medical Excellence Team within GMAF. He/she will support the various Leads across Medical Engagements, partner closely with our commercial teams, Information Technology, and partner with GMAF colleagues, specifically from strategic markets, to maximize end user implementation. This role will maintain a focus on key strategic markets and assets / indications in line with company priorities.
Key areas of responsibility:
- Oversee the development, implementation, evaluation and maintenance of key platforms, systems, technology and associated trainings to support GMAF Medical Engagement.
- Develop engagement measurement framework on key activities to enhance impact of medical affairs.
- Lead reporting for GMAF with prioritization against GMAF needs and strategic capabilities.
- Support GMAF roadmap execution through respective digital activities.
- Manage vendor relationships and collaboration for project execution.
- Ensure effective data capture across medical activities to quantify KPIs, metrics and overall impact.
- Liaise with key stakeholders across medical affairs to ensure technology is enhancing user workflow and evolving ways of working.
- Key point of contact with enterprise stakeholders including commercial digital, information technology, etc. to ensure alignment with enterprise level projects.
- Manage project logistics including overall phasing, budget and resourcing throughout lifecycle.
- Serve as single point of contact for digital platform, systems and technology needs.
Additional responsibilities may include:
- Working cross-functionally and collaboratively to communicate the ME priorities and roadmap internally; ensure alignment, coordination, and resourcing to execute the strategic plans with leadership and matrix teams appropriately.
- Collaboration with the Medical teams and additional cross-functional internal stakeholders to create and initiate innovative strategies, programs, and tactics in alignment with the company's business objectives and specific therapeutic area strategic imperatives.
- Develop partnership with internal and external stakeholders.
- Collaborate cross-functionally across GMAF organization, regions/ countries, and enterprise partners.
Qualifications (from An Accredited College Or University):
- 4+ years experience in a pharma / biotech preferred, key consulting or technology experience may be considered.
- Experience in key Pharma / Biotech technology systems such as Veeva suite, Salesforce suite, etc. preferred.
- Experience in measurement / reporting of medical affairs activities preferred.
- Experience in project development and execution with IT, legal, compliance.
- Demonstrated expertise in working successfully with cross-functional teams to achieve results preferred.
- Scientific training (PharmD, PhD, or MD) optional.
The hiring range for this position is $58 to $68 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.
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