Operations Manager- New Installation (Chicago)

What We Expect The first 3 letters in workplace safety are Y-O-U! Location Chicago, IL Operations Manager – New Installation Responsible for successfully managing all new installation operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline. Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees. Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools. Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue. Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects. Reviews and signs off on all bids. Includes attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs. Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals. Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team. Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees. Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations. Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customers, documenting findings. Performs other duties as may be assigned. Education & Experience Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing at a branch departmental level; or an equivalent combination of education and experience. Requires a valid driver’s license and a satisfactory Motor Vehicles Report. Thorough knowledge of the elevator industry and general management methods within the elevator industry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables. What We Offer Salary range: $100,000-$184,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Benefits Medical, dental, and vision coverage. Flexible spending accounts (FSA). Health savings account (HSA). Supplemental medical plans. Company-paid short‑ and long‑term disability insurance. Company-paid basic life insurance and AD&D. Optional life and AD&D coverage. Optional spouse and dependent life insurance. Identity theft monitoring. Pet insurance. Company-paid Employee Assistance Program (EAP). Tuition reimbursement. 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed. 15 days of vacation per year. 11 paid holidays each calendar year (10 fixed, 1 floating). Paid sick leave, per company policy. Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment). #J-18808-Ljbffr