BDC Manager

BDC Manager

Drive results. Lead a winning team. Make your mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC Manager to lead our Sycamore Hyundai dealership BDC team.

You'll manage inbound and outbound calls, internet leads, and equity mining effortsall while creating a positive, productive, and professional work environment. This is a hands-on leadership role that directly impacts store performance and customer experience.

What you'll do:

• Lead and develop the BDC teamhiring, coaching, and motivating reps
• Handle all incoming sales and service calls (when applicable)
• Monitor call recordings and coach for quality and effectiveness
• Manage internet leads and dealership CRM manifest follow-up
• Make outbound prospecting and appointment reminder calls
• Oversee no-show follow-ups, CSI calls, and service drive opportunities
• Collaborate with Sales Managers and GMs on showroom traffic and strategy
• Review and approve bonus/commission numbers for reps

What you bring:

• 3+ auto sales management required
• Prior experience in BDC management is strongly preferred
• Strong communication, organization, and team leadership skills
• Proven ability to coach, motivate, and hold a team accountable
• Comfortable working with CRMs, lead management systems, and dealership tools

Perks & benefits:

• Competitive pay with performance bonuses
• Full benefits package
• Growing company with internal promotion opportunities
• Work in a fast-paced, team-first dealership environment

Compensation:

• 140K+ per year

Ready to lead a high-impact team and grow your automotive career? Apply now and let's talk.