Medicaid Specialist
Bay Harbor Rehabilitation & Nursing Center
Join our team at Bay Harbor Rehab as a Medicaid Specialist Proudly supported by Marquis Health Consulting Services Full-Time Position Daily Pay!$22-$30/hour Must have medicaid/medicare experience At Bay Harbor , we believe that strong financial stewardship and exceptional customer service are essential to supporting outstanding resident care. Guided by our core values of Passion, Respect, and Excellence , the Business Office Manager oversees the center's financial operations while ensuring accurate billing, regulatory compliance, and outstanding service for residents, families, and team members. Responsibilities for Medicaid Specialist:
- Oversee the daily operations of the Business Office, including billing, collections, accounts receivable, accounts payable, and financial record management.
- Ensure accurate and timely processing of resident billing, reimbursements, collections, and financial reporting.
- Maintain compliance with all federal, state, company, and payer regulations related to business office operations.
- Partner with residents and families to answer billing questions and provide exceptional customer service.
- Monitor financial performance and assist with budgeting, audits, and month-end reporting.
- Collaborate with department leaders to improve operational efficiency and financial processes.
- Maintain accurate financial records while ensuring confidentiality of resident and business information.
- Supervise, train, and support Business Office staff to ensure efficient and compliant operations.
- Skilled Nursing experience required.
- Minimum of two (2) years of bookkeeping or business office experience within a healthcare setting, including accounts receivable, accounts payable, billing, collections, and financial record management.
- Prior experience in a Long-Term Care, Rehabilitation, or Post-Acute Care setting preferred.
- Strong knowledge of billing processes, collection practices, reimbursement systems, and financial best practices.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Exceptional communication and interpersonal skills, with the ability to interact professionally and compassionately with residents, families, employees, vendors, and community partners.
- Demonstrated ability to build positive relationships and foster trust through collaboration, accountability, and respect.
- Strong customer service mindset with a commitment to creating positive experiences for residents, families, and team members.
- Highly organized with exceptional attention to detail and accuracy.
- Proven ability to effectively manage multiple priorities in a fast-paced environment while maintaining a positive attitude.
- Strong problem-solving skills with the ability to identify opportunities for process improvement and operational excellence.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
- Passion for supporting the mission of providing exceptional care and services to residents and their families.
- Tuition reimbursement
- Employee referral bonus
- Health, vision, and dental benefits
- 401(k) with match
- Employee engagement and culture committee
- Company-sponsored life insurance
- Employee assistance program (EAP) resources
Vacancy posted more than 2 months ago
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