Supervisory Human Resources Specialist

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, located in Washington, D.C. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above. Duties Joining CBP will allow you to serve as the Deputy Director of the National Programs Division (NPD) and play a critical leadership role in supporting the Director in managing, developing, and executing key programs vital to CBP's mission of safeguarding the American homeland and facilitating lawful trade and travel. This position starts at a salary of $143,913.00 (GS‑14, Step 1) to $187,093.00 (GS‑14, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical work assignments include: Serving as Deputy Director, managing the planning, direction, and execution of programs related to retirement and benefits, workers' compensation, and medical and fitness. Providing strategic leadership to ensure program effectiveness, compliance, and alignment with federal mandates and agency objectives. Supervising a team of first‑line supervisors and program managers, assigning work, setting priorities, evaluating performance, and providing coaching and mentoring. Resolving employee complaints, participating in recruitment and selection, and recommending disciplinary actions and awards. Leading significant change initiatives and process improvements within the division, collaborating with branch chiefs and senior management. Requirements You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years is required. All pre‑employment processes will be conducted in English. You may be required to pass a background investigation, and CBP follows the DHS Drug‑Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, CBP employees specifically, as well as the criminal conflict of interest statutes. Approval for outside employment or business activity is required to ensure it does not interfere with performance of official duties. DHS uses E‑Verify to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E‑Verify, including your rights and responsibilities. Qualifications Experience: You qualify for the GS‑14 grade level if you possess at least one year of specialized experience equivalent to the next lower grade level, performing duties such as: Managing, directing, or overseeing human resources programs in areas such as retirement and benefits, workers' compensation, or medical and fitness programs. Providing strategic leadership and operational oversight for a team or division, including planning, assigning, and evaluating work, and implementing organizational change initiatives. Advising senior management on complex human resources issues, including policy development, workforce planning, and process improvement. Applying advanced knowledge of federal HR laws, regulations, and HR information systems to analyze, interpret, and improve program effectiveness and compliance. Supervising or leading subordinate supervisors or teams, including providing guidance, resolving employee issues, and participating in recruitment, selection, and performance management processes. NOTE: Your resume must explicitly indicate how you meet this requirement; otherwise you will be found ineligible. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps), professional, philanthropic, religious, or community organizations. Volunteer work must be documented and must translate directly to paid employment. Meeting all qualification requirements, including applicable education and time‑in‑grade requirements, is required. Current federal employees must have served 52 weeks at the next lower grade or an equivalent federal service position by 07/17/2026. #J-18808-Ljbffr