Client-Focused Service Desk Specialist
Black Box
Black Box is seeking a Service Desk Operations role in Miami, FL to lead client engagements and ensure efficient incident resolution. You will monitor service desk activity, coordinate field resources, and leverage ServiceNow and ERP tools to meet service levels and financial goals. The ideal candidate has 1–3 years in customer service or tech support, familiarity with network and UC technologies, and proven problem-solving abilities. #J-18808-Ljbffr Black Box
Vacancy posted 1 day ago
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