Senior ServiceNow Discovery Developer

Job Title: Senior ServiceNow Discovery Developer

Duration: Full-Time Hire / Permanent Role
Location: Birmingham, AL or Knoxville, TN or Columbia SC or Lafayette, LA.
Work Mode: Hybrid - 3days onsite – 2 days remote



Position Description

Systemone is seeking a Senior ServiceNow Discovery Developer to support the implementation, configuration, and ongoing optimization of ServiceNow Discovery within a cloud focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on premises and cloud resources.


The ideal candidate will bring strong hands on experience with ServiceNow Discovery, MID Server configuration, Discovery Patterns, IRE, and CMDB health. This role also requires the ability to troubleshoot discovery issues across credentials, integrations, network paths, and cloud environments, with a strong emphasis on AWS based infrastructure.



Required qualifications to be successful in this role

• 5+ years of relevant experience
  Strong hands on experience implementing, configuring, and supporting ServiceNow Discovery
• Deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components

• Experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management
• Ability to discover and manage cloud resources across AWS, Azure, and GCP within the ServiceNow CMDB
• Solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations
• Working knowledge of Python scripting for automation, troubleshooting, and tooling support
• Experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results
• Familiarity with AWS services and AWS heavy enterprise environments
• Comfortable using AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants
• Strong problem solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps
• ServiceNow Discovery certification is required.

• AWS experience preferred; AWS certifications are not explicitly required.

Education:

?Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred