Keyholder

Company Description Signet Jewelers operates about 2,600 retail stores under well-known brands including Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel, and Ernest Jones. The company is Purpose-driven and sustainability-focused, participating in the United Nations Global Compact and following its principles for responsible business. Signet's shared purpose, "Inspiring Love", guides how it supports customers in celebrating life's most meaningful moments. The organization is committed to creating a positive environment for customers, team members, and communities. Signet is Great Place to Work-Certified, reflecting its emphasis on culture, engagement, and inclusion. Role Description The Keyholder role at Signet Jewelers in Strongsville, OH is a full-time, on-site position responsible for supporting daily store operations and delivering an excellent customer experience. This role includes opening and closing the store, securing premises and assets, and following all safety and loss prevention procedures. The Keyholder assists customers with product selection, provides knowledgeable guidance on jewelry and related services, and processes sales, returns, and special orders accurately. Day-to-day responsibilities also involve maintaining store visual standards, replenishing merchandise, and ensuring a clean, welcoming environment. The Keyholder helps support and guide team members on the sales floor, contributes to meeting sales goals, and participates in training, promotions, and company initiatives. Qualifications Strong Retail Sales and Customer Service skills, with the ability to build relationships and support repeat business. Ability to enhance the Customer Experience through attentive service, active listening, and personalized recommendations. Solid Product Knowledge or willingness to learn about jewelry, gemstones, metals, and warranties to advise customers effectively. Clear and professional Communication skills for interacting with customers, teammates, and leaders. Previous retail, hospitality, or customer-facing experience; jewelry retail experience is a plus. Dependability and integrity in handling keys, cash, and store security responsibilities. Comfort working in a fast-paced environment, meeting sales goals, and using point-of-sale and basic computer systems. Ability to stand for extended periods, move merchandise, and work a flexible schedule including evenings, weekends, and holidays. High school diploma or equivalent preferred. #J-18808-Ljbffr Signet Jewelers