Patient Service Representative I - Dermatology

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

We are Looking for:

We are looking for a professional and courteous Patient Service Representative to join our Dermatology clinic located at 2211 Norfolk St. Houston TX 77098 . As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.

Responsibilities:

• Greet patients and visitors in a friendly and welcoming manner
• Verify patient information, including insurance coverage and personal information
• Collect co-pays and other fees from patients at the time of service
• Ensure the referrals are in the patient's chart before the patient comes in
• Maintain patient records and ensure that they are accurate and up to date
• Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
• Handle patient complaints and resolve issues in a professional manner
• Perform other administrative tasks as needed

Why You’ll Love Working With Us:

• Competitive salary
• Quarterly performance bonuses
• Supportive team culture
• Real opportunities for professional development and career growth

Full benefits package including:

• 401(k) with company match
• Medical, Dental, Vision, and Life Insurance
• Paid time off
• Disability insurance

Requirements

• High school diploma or equivalent
• 1 year of College/University is a plus
• Must have availability to begin work at 7:00 AM
• Experience in a medical office or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office and other computer applications
• Ability to type 65 words per minute (minimum 55 wpm)
• Knowledge of medical terminology and insurance billing preferred