Store Manager

Overview As a Store Manager at Carter's, you will lead the team, welcome customers, and ensure a safe, inclusive, and high‑performance environment. You will manage merchandising, operations, and staff development while driving sales and customer loyalty. Responsibilities Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team. Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement. Grow leaders through providing direction, delegation, and investing in their development. Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits. Build customer loyalty by directing and coaching the team on benefits of participation in loyalty programs, including credit. Execute company direction on merchandising and operations; manage payroll and budgets. Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results. Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on available tools. Reduce loss through consistent customer service, education, and operational controls. Qualities & Qualifications A positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of three years of retail or related management experience leading direct reports. High‑school diploma or GED. Physical Requirements Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays per schedule, with a minimum of two closing shifts per week. Benefits Flexible schedules that fit your life. Health and mental health benefits. 30% discount on Carter’s brands. Referral bonuses. Paid time off, holidays, and parental leave. Adoption assistance and charitable matching gifts. Advance You Program for tuition‑free GED or bachelor’s degree and learning English as a second language. EEO Statement Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. #J-18808-Ljbffr