Training Coordinator

Company Summary:

illumynt provides comprehensive IT asset management services for organizations and corporations. In this business line, we provide value-added services including logistics management, equipment refurbishment, data erasure, product remarketing, sales, revenue sharing, and reporting for our clients. We are headquartered in Burlington, MA with business operations around the world, including Asia, India, Europe, and Latin America.

illumynt is also engaged in the business of wholesale distribution of technology equipment including computers, computer components and peripherals, networking and telecommunications hardware, and other electronic products. We obtain supply on consignment and through direct purchase from end users, large manufacturers (OEM’s), and distributors who find themselves with excess inventory. We re-sell those products to end users, other OEM’s, distributors, resellers, and brokers worldwide.

Position Summary:

The Training Coordinator is responsible for developing, organizing, and delivering training programs that support operational consistency, employee development, and compliance within an IT Asset Disposition (ITAD) environment. This role focuses on creating effective training curriculum, delivering engaging presentations, maintaining training documentation, and ensuring employees understand warehouse procedures and operational expectations. The ideal candidate is organized, communicates clearly, and can translate operational processes into easy-to-understand training materials.

Responsibilities will include but not be limited to:

• Develop, create, and maintain training curriculum, presentations, work instructions, and training materials for warehouse operations.
• Deliver engaging training sessions and presentations to employees across various operational departments.
• Coordinate new-hire onboarding and facilitate job-specific training for existing employees.
• Develop training materials covering inbound receiving, outbound shipping, inventory control, putaway, order processing, and material handling procedures.
• Partner with operations leadership and subject matter experts to identify training needs and improve existing training programs.
• Organize training schedules, track employee participation, and maintain accurate training records.
• Evaluate training effectiveness through employee feedback, knowledge checks, and on-the-job observations.
• Ensure training materials align with established Standard Operating Procedures (SOPs), safety requirements, and quality standards.
• Assist with process improvement initiatives by identifying knowledge gaps and recommending training solutions.
• Maintain organized digital and physical training documentation, ensuring materials remain current and accessible.
• Support cross-training initiatives to improve workforce flexibility and operational efficiency

Qualifications

• Strong presentation, verbal communication, and written communication skills.
• Excellent organizational skills with strong attention to detail and follow-through.
• Ability to create clear, professional presentations, training documents, and instructional materials.
• Basic understanding of warehouse operations, including inbound and outbound procedures, inventory control, and putaway processes.
• Ability to learn operational workflows and translate them into structured training curriculum.
• Proficiency with Microsoft Office applications, particularly PowerPoint, Word, and Excel.
• Strong time management skills and the ability to coordinate multiple training activities and deadlines.
• Comfortable presenting information to employees at different experience levels.
• Willingness to work on the warehouse floor to observe processes and provide hands-on training.

Preferred Qualifications

• Previous experience in an IT Asset Disposition (ITAD), electronics recycling, reverse logistics, or technology refurbishment environment.
• Experience developing training materials, presentations, SOPs, or work instructions.
• Familiarity with warehouse management systems (WMS), inventory tracking, and material handling workflows.
• Experience facilitating onboarding, employee training, or group presentations.