PM/Rental Coordinator - Baytown

Job Description

Job Description

PM/Rental Coordinator - Baytown

A Forklift PM (Preventative Maintenance) & Rental Coordinator serves as the critical link between the service department, rental fleet, and customers. This role ensures that material handling equipment is maintained for peak performance and that rental operations run seamlessly.

Job Summary

The Forklift PM/Rental Coordinator is responsible for scheduling and tracking preventative maintenance for the forklift fleet while managing all aspects of the equipment rental process. You will act as the primary point of contact for rental inquiries, coordinate logistics for equipment delivery/pickup, and maintain detailed service records to maximize fleet uptime and profitability.

Core Responsibilities

Preventative Maintenance (PM) Management: Schedule, track, and oversee recurring PM services for all company-owned and rental units.

Rental Coordination: Handle inbound rental inquiries, prepare rental agreements, and guide customers through the selection of appropriate equipment.

Logistics & Dispatching: Coordinate the delivery and return of rental units, working with drivers and logistics teams to ensure timely service.

Fleet Inspection: Conduct thorough check-in/check-out inspections of returned equipment to identify damages, maintenance needs, or missing components.

Inventory & Documentation: Maintain accurate records of equipment location, utilization, and service history using specialized rental software.

Customer Support: Resolve customer inquiries regarding billing, equipment performance, or on-site repair needs during the rental period.

Reporting: Prepare reports on rental revenue, fleet utilization, and PM compliance for management review.

Qualifications & Skills

Prior Experience: 2+ years of experience in equipment rental, warehouse operations, or service coordination.

Technical Knowledge: Familiarity with various forklift types (e.g., sit-down, stand-up, reach trucks) and basic mechanical understanding of their operation.

Software Proficiency: Experience with ERP systems, inventory management software, or specialized rental platforms.

Certification: Valid Forklift Operator Certification is often required to assist with staging or loading equipment.

Communication: Strong interpersonal skills to navigate between technicians, sales teams, and high-priority clients.

Organization: Exceptional ability to manage multiple scheduling deadlines and documentation requirements simultaneously.

Preferred Requirements

High school diploma or GED; Associate’s degree in Business or Logistics preferred.

Clean driving record for occasional travel to job sites.

Bilingual (English/Spanish) is a plus in many markets.