Technical Documentation Engineer

Do you want more than just a job? If you are looking for a great career opportunity you’ve come to the right place! We are currently hiring and seeking talented individuals to join our growing team! We offer competitive wages, a great benefit package plus the ability to grow and learn new things!

If you are not familiar with us, Tenney Environmental is located in New Columbia, PA, and offers one of the most comprehensive lines of standard and custom environmental-testing chambers and rooms in the industry. Tenney's line of test chambers promises to meet all temperature, humidity, altitude, and vacuum-testing requirements in this generation and into the next. Tenney provides equipment to industries such as defense, aerospace, medical, pharmaceutical and automotive companies, to name just a few.

We offer great benefits including:

• Medical, dental and vision insurances
• paid vacation and company holiday time
• 401k with employer match and immediate vesting
• Employee training programs, tuition assistance and career growth opportunities

Visit our website for more information:

EOE (Equal Opportunity Employer)

**Please note, we are not able to sponsor any work related Visas for this job opening.**

Summary: Develops, writes, and edits material for standard and custom operation and maintenance manuals and other technical documentation for test chambers and ovens for the Gruenberg and Blue M brands by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Observes production, developmental, and experimental activities to determine operating procedure and detail.
• Interviews production and engineering personnel and reads reports, and other material to become familiar with product technologies and production methods.
• Reviews manufacturer's and trade catalogs, drawings, and other data relative to operation, maintenance, and service of equipment.
• Studies blueprints, sketches, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
• Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
• Selects photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Photograph equipment in various stages of assembly, test, and final / ready-to-ship layout in order to construct manuals. Photographs must be used together with Solid Works and / or AutoCad drawings when applicable.
• Prepares or arranges for preparation of index and lays out material for publication.
• Maintains records and files of work and revisions and looks for ways to streamline the assembly of future manuals and other technical documentation by using existing information and templates.
• Arranges for formatting, reproduction, storage, distribution and ongoing maintenance of material so it is available to internal and external customers.
• Reviews previously published materials of standard products for accuracy; recommends revisions and updates accordingly.
• Generates Process Validation documents such as FAT, SAT, and IQ/OQ. Collaborates with Engineering, Test, and Project Management departments to assure accuracy and on-time delivery. Provides ongoing document support to internal and external customers until project completion. Support Customer Service Department for technical information typically found or related to an Operation Manual.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree (BA or BS) from an accredited four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience. A technical or mechanical background with strong electrical engineering experience and ISO 9001 is a plus.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, schematics and mechanical drawings or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual should have knowledge of MS Office software. Ability to use a digital camera to take photographs and upload and edit them for publications. Experience editing with Adobe Photoshop is required.

Certificates, Licenses, Registrations: This job requires no certificates, licenses, or registrations.

Other Qualifications: This involves researching each product in all electrical and mechanical aspects to understand the complete functionality of the chamber. Communication and coordination of information with the various departments in each of the divisions is paramount. Digital photography work and some mechanical drawing manipulation are essential to portray the functions and features of chambers in the manuals.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit and talk or hear. Specific vision abilities required by this job include close vision and distance vision. The ability to climb ladders to photograph equipment is necessary.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.

Basic Core Competencies

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.