Customer Advocate I
w3r Consulting
Description
This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner. Customer Service w/ administrative duties.
JOB REQUIREMENTS:
PREFERRED JOB REQUIREMENTS:
This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner. Customer Service w/ administrative duties.
JOB REQUIREMENTS:
- High School Diploma or GED.
- 1 year customer service experience in a health care or health insurance environment.
- Experience evaluating customer situations, making decisions, and responding quickly to questions.
- Data entry and/or typing experience with basic computer skills.
- *nterpersonal, analytical, organizational and independent decision making skills.
- Clear and concise verbal and written communication skills.
PREFERRED JOB REQUIREMENTS:
- 1 years customer service experience.
- 6 months data entry experience in an office environment.
- Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
- Knowledge of medical terminology and anatomy.
Vacancy posted 1 day ago
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