Technical Business Analyst

Our partner, a growing, multi-site organization, is investing in the modernization of its technology operations, project delivery processes, and PMO capabilities to support continued growth. As technology initiatives become increasingly complex, they are adding a Business Analyst to improve communication, documentation, and stakeholder alignment across business and technology teams. This role will serve as a key partner to technology leadership and project management, helping translate business needs into actionable requirements while creating structure across a diverse portfolio of initiatives. Projects may include SaaS implementations, infrastructure upgrades, operational improvements, and software development efforts. This opportunity is ideal for a Business Analyst who enjoys facilitating conversations, gathering requirements, documenting processes, and helping teams move projects forward in environments where priorities evolve and individuals wear multiple hats. Experience and Education: Bachelor's degree in Computer Science, Information Systems, Business, or a related field 5+ years supporting Business Analysis initiatives within Internal IT organizations Experience gathering requirements and facilitating communication between business stakeholders and technical teams Background supporting infrastructure, SaaS, operational technology, or software development initiatives Experience working within project delivery, PMO, or technology transformation environments Proven ability to manage multiple priorities and support projects across diverse business functions Experience working in mid-sized or lean organizations where adaptability and cross-functional collaboration are essential Skills and Strengths: Requirements Gathering Stakeholder Management Process Improvement Process Documentation Business Process Mapping Requirements Documentation Cross Functional Communication Meeting Facilitation Project Coordination Workflow Analysis PMO Support Requirements Management SaaS Implementations Infrastructure Projects Operational Improvement Software Development Lifecycle Workshop Facilitation Workflow Documentation Ambiguity Resolution Operational Analysis Primary Job Responsibilities: Gather, analyze, and document business requirements across technology initiatives Facilitate communication between business stakeholders, project teams, and technical resources Translate business needs into clear requirements, workflows, and actionable project deliverables Create and maintain process documentation, workflow diagrams, and supporting project artifacts Partner with project managers to support planning, coordination, and delivery activities Coordinate stakeholder communication across multiple departments and business functions Support SaaS implementation, infrastructure, operational, and software development initiatives Identify gaps, risks, dependencies, and areas requiring clarification throughout project lifecycles Organize and maintain requirements repositories, project documentation, and supporting materials Facilitate stakeholder workshops, requirements sessions, and project meetings Support process improvement efforts across technology and business operations Track requirements and ensure alignment between business objectives and project outcomes Help establish consistency, structure, and operational maturity within a growing PMO environment Contribute to organizational initiatives focused on improving project delivery and cross-functional collaboration #J-18808-Ljbffr