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Customer Experience Supervisor | Lead Team & Metrics

Mohawk Industries, Inc.

Dal-Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the United States. The Supervisor Customer Experience - SSC role leads daily activities of the Customer Experience teams to ensure high service levels and strong collaboration with customers. This is a direct-hire, in-office role based in Dallas with four in-office days per week. Please note the job emphasizes leadership, process improvement, and a commitment to customer satisfaction with a #J-18808-Ljbffr Mohawk Industries, Inc.

Vacancy posted 1 day ago
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