Product Manager-Digital Banking

Product Manager- Digital Banking Opportunity at Stanford Federal Credit Union!

We're on a mission to improve financial lives! If you're a high-energy, compassionate, and collaborative individual with a desire to make a difference, we encourage you to consider joining our SFCU team! Members really do come first at Stanford FCU because we're non-profit and owned by our members. Our members work for Stanford University or some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry.

Stanford FCU is a $4.5 billion company with a global reach of over 95,000 members in 90 countries and growing! Come grow with us and see what it's like to work for a Bay Area Top Workplace. As our CEO says, "we work hard, and we play hard", and we need your help to improve even more financial lives!

The Product Manager is responsible for the performance of assigned digital banking products at Stanford FCU, such as Online Banking, Mobile Banking, and Online Account Opening. This role contributes to product strategy and is accountable for prioritization, roadmap execution, and delivering measurable business and member outcomes for their assigned areas. Acting as the single-point owner for designated digital products, the Product Manager partners closely with design, engineering, compliance, risk, fraud, and operations to deliver secure, compliant, and high-impact member experiences.

Who You Are:

• Three years to five years of Product Manager experience.
• Knowledge of product management driving market-leading software solutions, with ability to work with local or remote software development teams to transform product requirements into member-facing solutions.
• Knowledge of managing product priorities and driving teams in a fast-paced environment.
• Ability to provide product presentations and communicate, both verbal and written.
• Ability to manage multiple projects with excellent organizational skills.
• Possess versatility and flexibility to serve as backup for other positions successfully.
• A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors

What You'll Do:

• Collaborate with the development team and key internal stakeholders to define, create, and deploy next-generation digital capabilities.
• Evaluate existing services, prioritize enhancements, and address defects to improve stability, usability, and member satisfaction.
• Author and maintain clear business and functional requirements, including user stories, acceptance criteria, and interface specifications.
• Conduct market, competitive, and user research to identify opportunities and inform product innovation.
• Define and maintain short-term and long-term product roadmaps aligned with member needs, regulatory requirements, and business priorities
• Establish, monitor, and analyze key performance indicators (KPIs) to measure product performance and guide data-driven decisions.
• Serve as a product advocate by clearly communicating vision, progress, and value to internal partners and leadership.
• Collect and synthesize member and stakeholder feedback to continuously improve digital products and experiences.
• Partner with training and enablement teams to ensure internal teams understand product functionality and changes.

Some of Our Benefits for You:

• 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
• Quarterly incentives up to 10% of your salary (based on position)
• Employer 401(k) matching up to 5% plus additional annual discretionary contributions
• Education reimbursement up to $5,200/year
• Employee recognition program with cash incentives
• Commuter Toll reimbursement $100-$200/month (based on position)
• Wellness Benefits up to $1,200 per year
• Paid Sick Time accrues at two weeks per year
• Paid Vacation Time accrues at three weeks per year
• Paid Federal banking holidays (approximately 11 per year)
• Ongoing training and education, seminars, and conferences
• Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
• Waived fees and deposit bonuses on Stanford FCU accounts
• Flex health/transit plan availability
• Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources

If you are ready for this awesome opportunity (or know somebody who is) please contact us today!

Stanford Federal Credit Union provides competitive pay ranges based on factors such as (but not limited to) the scope and responsibilities, qualifications needed for the position and external market pay for comparable positions.

Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions.

Stanford Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.