Part Time- Night Auditor l Moxy Columbus Short North

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties , representing over 8,000 guest rooms across 14 states and three countries .

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support .

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

About the Team

Shaner Hotels has an exciting opportunity at the Moxy Columbus Short North ! Step into a hospitality experience unlike any other, where check-in happens at the bar, creativity is celebrated, and every guest interaction is an opportunity to create a memorable moment.

Located in the heart of Columbus' vibrant Short North Arts District , Moxy Columbus is more than a hotel-it's a social hub where art, culture, music, and community come together. We're looking for bold, energetic, people-focused team members who thrive in a fast-paced environment and enjoy delivering hospitality in a fresh, unconventional way.

At Moxy, every day brings something new. If you're passionate about connecting with people, creating unique guest experiences, and being part of a team that breaks the traditional hotel mold, this is the perfect opportunity to grow your hospitality career with Shaner Hotels .

Join our one-of-a-kind crew and help redefine what hospitality can be at Moxy Columbus Short North !