Customer Service Associate I

Responsibilities Assist customers with questions and recommendations. Manage sales transactions and operate the assigned cash register. Maintain the security of cash and protect company assets. Keep the store well‑stocked and recover merchandise. Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Perform other duties as assigned. Qualifications High school diploma or equivalent is preferred. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Ability to follow instructions and interpret operational documents. Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Excellent customer service and relationship management skills. Strong organizational and communication skills. Strong problem‑solving and decision‑making skills. Benefits Medical, pharmacy, dental, and vision insurance. Employee Assistance Program. Retirement plans. Educational Assistance. Other benefits and resources to support health, wealth, and mental well‑being. Equal Opportunity Employer Statement We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and making all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This is a job specification and is not a contract of employment. The company may modify these duties and responsibilities from time to time at its discretion. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr