Assistant General Manager
Dunkin'
CRISP & GREEN is seeking a super talented Assistant General Manager to add to our team!
CRISP & GREEN® is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. This is where our Assistant General Manager comes in. You are the face of our brand and the glue that keeps our team whole.
Position Overview:
As an Assistant General Manager, you will be in charge of the day to day operations creating an exceptional guest experience, and be a mentor to your #CRISPCrew. AGMs need to be masters of the FOH and BOH while understanding how to impact and enhance our people culture. At CRISP & GREEN we are committed to growing our leaders from within and the Assistant General Manager role was created for those individuals that we believe have the potential to run their own CRISP & GREEN someday.
Assistant General Manager Duties and Responsibilities:
- In charge of day to day operations and management of restaurant
- Create and maintain a culture where teammates have the opportunity to learn and grow
- Recruit, interview, and hire the right talent for Crisp & Green, with a focus on finding and developing future leaders
- Recognize and reward excellent performance
- Quickly improve or remove low performers through coaching and documentation
- Motivate, inspire, and challenge team to consistently achieve and surpass company goals and standards
- Create an excellent guest experience through extreme attention to detail
- Connect and build relationships through the ability to resolve conflict in a prompt and professional manner
- Effectively communicate with restaurant team regarding changes to menu, policies, team member benefits, and more
- Control labor costs by writing and executing an effective schedule
- Understand how to build on restaurant sales through execution of company marketing tactics and promotional programs
- Live and represent the Crisp & Green brand day in and out
Job Requirements:
- Minimum
- 1-2 years previous management/supervisory experience
- 3 years customer service experience
- Passion for living a healthy life
- Able to lift 50lbs
- Able to stand for long periods of time and work in fast-pace environment
- Full-time availability with a flexible schedule
- Able to work at least 50 hours per week
- Preferred
- Management experience in the restaurant industry
- Reliable transportation
- Strong organizational skills
- Attention to detail
- Drive to grow and advance career with CRISP & GREEN
C&G Benefits
- Competitive wages
- Opportunity to grow and advance career
- Employee meals discounts
- Weekly team yoga/meditation
- Access to fitness classes in all restaurants
This job opportunity is for a position in a store owned and operated by an independent franchisee. Independently owned and operated, CRISP & GREEN’s franchise organizations determine their own compensation, benefits, hiring decisions and career programs which may vary from company-owned locations
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
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