Desktop Support Technician

Welcome Paine College

Augusta, GA

General Summary

Provide workstation and on-call IT support services for the College community.

Essential Job Functions

Answer help desk
Provide hands-on and remote-controlled workstation support
Manage hardware and software procurement, deployment and
Resolve calls in the call tracking system; assume primary responsibility for client workstation
Manage print server queues and network
Provide on-call support as
Record all support activities for tracking and monitoring
Participate in ITS planning
Work with Support Center analysts and senior technicians to understand workstation support _
Responsible for all work in progress assigned to ensure completion of tasks and proper communications with
Must be able to work flexible
Other duties as assigned

Knowledge, Skills, and Abilities

Skills and experiences with the use of technology in a business environment, including exposure to Help Desk, data communications and application environments (mainframe, workgroup, and desktop).
Exceptional interpersonal, analytical and organizational
Strong customer service/customer relations
Familiarity with DOS/Windows and Lotus SmartSuite application
Ability to translate technical terms into non-technical
Ability to ascertain the criticality of incoming requests and
Understanding of word processing, spreadsheets, and terminal products to properly diagnose
Knowledge of computer terms and acronyms and the ability to learn new processes and procedures.
Proficiency in audiovisual equipment.

EDUCATION AND EXPERIENCE

Associates degree in Computer Science or related field from an accredited college or university.
Minimum three (3) years of experience in computer support.
A+ Certification
Desktop support experience
PC reimaging experience

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Desktop Support Technician in Augusta, GA vacancy

Senior Systems Administrator
...not limited to: Apply system’s administration principles throughout the system’s lifecycle phases: production, utilization and support. Identifies and articulates major uncertainties associated with systems configurations, defining risks and opportunities...
Suggested
Work experience placement
Work at office
MANTECH
Augusta, GA
10 hours ago
System Administrator
$7.5k
...IT environment! Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports an Enterprise IT contract with a team of SIGDEV Analysts, Systems Engineers, Junior Engineers, Telecommunication Technical Analysts...
Suggested
Contract work
Work experience placement
Immediate start
Flexible hours
RealmOne
Augusta, GA
1 day ago
Senior System Administrator
...Company is looking for a Senior System Administrator to provide support to CBL Battle Lab Facility located at Fort Gordon, GA. All work... ...IT administrator skills in remote administration, remote desktop, Group Policy Object (GPO) management, system backup and recovery...
Suggested
Contract work
Remote work
Chitra
Augusta, GA
3 days ago
System Administrator
...hands on experience in SCCM, Mimecast, and patching servers* WME is seeking a junior‑to‑mid‑level Infrastructure Engineer to support the day‑to‑day operations, patching, and reliability of core server and endpoint infrastructure. This role is critical as parts of...
Suggested
Contract work
Local area
Immediate start
Remote work
WME
Augusta, GA
3 days ago
Systems Administrator
...vulnerability assessments & coordinate remediation activities. Respond to security incidents & perform forensic analysis when required. Support compliance initiatives; ISO 27001, SOC 2, PCI DSS, HIPAA, CMMC, or FedRamp Improve system reliability through proactive...
Suggested
Remote work
Weekend work
Paradigm Global Consulting
Augusta, GA
3 days ago
Help Desk Technician
$14 per hour
...Help Desk Technician Explore a World of Opportunity with the State of Georgia! Georgia State Government is a large enterprise, composed... ...with faculty and/or staff to provide basic technology support. Major Duties Provide end user support and customer service...
Hourly pay
Work at office
Flexible hours
Shift work
Afternoon shift
Georgia Department of Public Health
Augusta, GA
2 days ago
Technical Analyst
...Job Description: We are seeking a detail-oriented and analytical Technical Analyst to support the accuracy, integrity, and governance of technology asset and application data across the organization. In this role, you will help ensure compliance with internal and external...
Work at office
Tier4 Group
Augusta, GA
2 days ago
Technical Support Representative
$70k - $90k
...AGTEK Technical Support Representative This role is fully remote, with a preference for candidates based in the Eastern United States. Hexagon is committed to a simple, yet powerful purpose: putting data to work to empower an autonomous future. Data is in Hexagon...
For contractors
Work experience placement
Remote work
AGTEK Development Co Inc
Augusta, GA
1 day ago
Technical Electronic Intelligence (TechELINT) Analyst
$92.3k - $166.85k
...Seeking Technical Electronic Intelligence (TechELINT) Analyst. Become a member of a highly accomplished ELINT team providing direct support to geographically dispersed USAF Wing and Squadron-level organizations. Perform interpretive pulse-level and P-Cubed analysis of...
Full time
Home office
Leidos
Augusta, GA
1 day ago
Computer Field Technician
$35 per hour
...Computer Field Technician Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware... ...doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior...
Local area
Monday to Friday
Day shift
Weekday work
BC Tech Pro
Augusta, GA
2 days ago
2027 Salesforce Admin Associate
...compliance with company policies. Manage data imports, exports, updates, and integrity across Salesforce and E-Commerce platforms to support accurate reporting and business operations. Perform basic Salesforce configuration, such as modifying page layouts, creating new...
Internship
Work at office
Relocation package
Textron Systems
Augusta, GA
1 day ago
CT Tech - First Call Staffing, Internal Agency
..., Jasper, Cartersville and Snellville. Piedmont Healthcare's First Call Staffing Solutions (FCSS), a unique travel agency that supports the state-wide Piedmont integrated care delivery system of 27 hospitals across the state of Georgia. FCSS techs will have the opportunity...
Daily paid
Contract work
Work experience placement
Shift work
Weekend work
Piedmont Healthcare
Augusta, GA
2 days ago
Senior Systems Administrator
$100k - $140k
...We value familiarity with lifecycle management and the integration of Enterprise and Agreement process areas under ISO/IEC 15288 to support overall system quality. We require a current and active DoD TS/SCI clearance. We need the ability to meet physical...
Full time
Work at office
MANTECH
Augusta, GA
6 days ago
Systems Administrator
...Server Hybrid Administrator Associate or previous Microsoft server related CompTIA Security+ certification Job Description: Support enterprise-level Microsoft server environments to include Microsoft Server 2019 Active Directory with Windows 11 clients, WSUS, and...
Full time
Temporary work
Interim role
Remote work
GStek Inc.
Augusta, GA
11 days ago
Systems Administrator
$85k - $125k
...Successful completion of professional reference checks, employment history verification, and background screening. Responsibilities: Support enterprise Microsoft server environments, including Microsoft Server 2019, Active Directory, Windows 11 clients, WSUS, and/or MECM....
Full time
Temporary work
Interim role
Remote work
GStek Inc.
Augusta, GA
11 days ago
Technical Field Specialist
...logs, and downtime Suggest improvements to testing workflows Requirements Bachelor’s degree, or 2-3 years of hands‑on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech...
TSMG Holding
Augusta, GA
1 day ago
Customer Service - Donor Support Technician
Entity: CSL Plasma Job Category: Plasma Operations Job Family: Plasma Center Operations Job Type: Part Time Location: AUGUSTA, Georgia, United States Employer Reference: R-285003 Job Description Responsibilities: • ...
Part time
Work experience placement
Local area
CSL
Augusta, GA
4 days ago
Information Technology Support Analyst
...Remote (Must local to the Ohio or surrounding area) An IT Support Analyst opportunity is open with our client in Cincinnati, OH.... ...risks for the company and its customers. Troubleshoot common desktop, network, and peripheral issues, including internet and LAN connectivity...
Local area
Remote work
Belcan
Augusta, GA
2 days ago
Senior Configuration Engineer
$74.33k - $82.5k
...Applications are still under review. Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities Support VA applications and spearhead the migration to the cloud Develop and maintain software configuration management (CM) tools to...
Full time
Remote work
Syms Strategic Group, LLC (SSG)
Augusta, GA
6 days ago
Lead Firefighter (Basic Life Support/Hazmat Technician)
...Job Title Job Description Support the fire-prevention program to reduce or eliminate fire dangers for local employees working within the Command. Respond on site to accidents and other emergencies involving injuries and illnesses. Respond to incidents involving...
Local area
US Department of War
Augusta, GA
4 days ago
Lead Firefighter (Basic Life Support/Hazmat Technician)
Special Retirement Coverage For Firefighters This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This...
US Government Jobs
Augusta, GA
2 days ago
Linux Admin/Test Engineer
...security, and leveraging decades of operational experience to deliver exceptional value to communities and the critical missions they support. Join MAXISIQ, develop smarter solutions, technologies, services, and actionable capabilities for our clients- right when they need...
MAXISIQ, Inc.
Augusta, GA
1 day ago
Customer Service - Donor Support Technician
Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnects...
Work experience placement
Local area
CSL
Augusta, GA
3 days ago
IT Help Desk Technician
...software and services used by the company to support employees. These duties include, but are... ...Skills Proficiency with Microsoft desktop applications, including Microsoft Word,... ...position Call Center Supervisor, IT Support Technician, Process Technician Work Environment or...
Work at office
MAU
Augusta, GA
2 days ago
IT Help Desk Technician
...MAU is hiring an IT Help Desk Technician in Augusta, GA. As an IT Help Desk Technician, you will provide frontline technical support to employees, troubleshooting software, systems... ...Diploma or GED ~Proficiency with Microsoft desktop applications, including Word, Excel,...
Work at office
Monday to Friday
Shift work
MAU Workforce Solutions
Augusta, GA
13 days ago
Urology Scrub Technician
$24 - $31 per hour
...Urology Scrub Technician Location Main Street, Augusta, GA, 30906, United States Base Pay $24.00 - $31.00 / Hour Other Compensation Compensation may vary based on region and other factors. Job Category UMS-UST Employee Type Full Time...
Hourly pay
Full time
United Medical Systems
Augusta, GA
1 day ago
Traffic Control Technician II
...Traffic Control Technician II RoadSafe Traffic Systems is the largest national provider of traffic safety products and services... ...Install, remove, and reset delineators, signs, posts, and supports. Perform shop work, including general maintenance and repair...
Hourly pay
Temporary work
For contractors
Local area
Shift work
Night shift
Weekend work
RoadSafe Traffic Systems
Augusta, GA
12 days ago
Electrocardiogram (ECG / EKG) Technician - Entry Level Training Program - North Augusta
...Dreambound to find a Electrocardiogram program that will prepare you for this high-demand, entry-level role. What does an ECG / EKG Technician do? An ECG / EKG technician conducts diagnostic tests to measure and record the electrical activity of the heart, helping...
Flexible hours
Dreambound
North Augusta, SC
12 days ago
Senior Linux Administrator (Active Clearance)
$82.97k - $110.63k
...The Role The Senior Linux Systems Administrator will design, build, secure, operate, and maintain Linux-based infrastructure supporting a classified federal program. The position is primarily focused on advanced Linux administration, VMware and KVM virtualization,...
Full time
Temporary work
Remote work
Lumen
Augusta, GA
3 days ago
Software Engineer - Java/OOP/Linux/Git/Maven/REST
$130k - $270k
...innovate to provide the best solution. Captivation is looking for software developers who can get stuff done while making a difference in support of the mission to protect our country. Description Captivation Software is seeking a talented and experienced Software...
Hourly pay
Temporary work
2 days per week
3 days per week
Captivation Software
Augusta, GA
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!