Shift Lead

The Shift Leader supervises shifts and/or work areas in the operation of a Papa Johns restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Duties and Responsibilities Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Companys product goal. Commits to meeting the needs and expectations of the restaurants customers, minimizes customer complaints and responds appropriately to customer needs. Follows...Shift Lead, Customer Experience, Shift, Customer Service, Restaurant, Leader