Service Advisor

Summary We are hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you! We Offer $80k - $110k Pay Opportunity Medical, Dental Life and Disability 401K Paid Vacation Free Lunch on Saturdays Career Growth Opportunities Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Above-average energy level A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs #J-18808-Ljbffr Ourisman Chrysler Jeep & Dodge of Alexandria