Senior Technical Support Engineer — Escalations & Mentoring
Clutch Canada
Snyk is seeking a Senior Technical Support Engineer to serve as the technical escalation point for the Technical Support team, collaborating with Engineering and R&D to diagnose root causes and drive resolutions for complex customer issues. This high-visibility role supports developers and security teams relying on Snyk to ship faster and securely. You'll mentor junior engineers, manage escalations across email, chat, and voice, and help define KPIs while improving processes to deliver #J-18808-Ljbffr Clutch Canada
Vacancy posted 2 days ago
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