General Motors Service Technician Shop Forman

Shop Foreman

The mission of the Shop Foreman is to maximize the efficiency and profitability of the shop by acting as a link between management and technicians, relaying policy and providing feedback on technicians' needs and concerns. The Shop Foreman should excel in technical knowledge and be able to train, assist and supervise technicians.

Duties and Responsibilities:

• Assist the Service Manager
• Manage technicians
• Troubleshoot problem vehicles
• Road test with customers when needed to duplicate
• Assist customers with any questions
• Help Technicians' diagnoses of vehicles
• Enroll Technicians for training and check that training is complete and done in a timely manner.
• Check repair orders in the morning and throughout the day for any recalls and gather enough information to duplicate customer concerns.
• Complete labor operations and technician labor times on repair
• Obtain authorization codes for warranty on repair orders and make sure correct parts are on the repair order.
• Complete comparisons for repair or replacement of engines and get approval from General Motors Product Quality Control for replacement, if within the guidelines.
• Have authorization from GM DVM for warranty repairs after the original warranty has expired, and the operation codes for the related repairs
• Special tools and equipment, updates to special equipment and inventory. Order tools when needed.
• Track internal repair orders; including used vehicles, PDI, accessories, we owe items and detail repair orders.
• Make sure used vehicles are inspected, repaired and detailed
• Help open and close the Service Department on a daily
• Perform evaluations of shop

Qualifications:

• Ability to read and comprehend instructions
• General Motors and ASE training
• Dealership computer skills, e.: Reynolds & Reynolds, Microsoft Word, Excel and Outlook Express,Dealer FX
• Supervisory experience
• Five years Service experience
• Valid in-state drivers
• Professional personal
• Excellent communication

Our benefits includes:

• Health Insurance
• Prescription Coverage
• Life Insurance
• Vision
• 401(K)
• Paid Time Off
• Sick Time
• Continued Paid Training
• Salary with Commission