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Production Support Analyst

3B Staffing LLC

Qualifications and Skills

  • 3-5 years of experience in production support or related roles, with demonstrated ability to navigate unstructured problems and drive clarity across teams.
  • Incident management and issue analysis to improve support procedures and methods.
  • Writing back-end queries (mid-advanced SQL), programming in Python, Perl, PowerShell for monitoring and proactive issue identification.
  • Experience in programming languages to enable real-time debugging of application issues and troubleshooting of code.
  • Working understanding of regulatory bodies, reports, derivative trades, asset classes, and experience in the financial industry.
  • Experience collaborating with business and all involved parties during disruptions to ensure optimal service restoration.
  • Exposure to Copilot, Power Automate, or scripting to reduce repetitive effort and improve consistency.
Vacancy posted 1 day ago
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