System Design & Debug Manager - AI Customer Engineering

What You Do At AMD Changes Everything

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

The Role

This role serves as the debug execution backbone of AMD's AI Customer Engineering organization, driving complex silicon, system, and fleet-level issues to resolution across all major customer segments. The System Design Manager plays a critical role in ensuring customer success, product quality, and large-scale deployment confidence through disciplined, end-to-end debug execution.

This is a high-visibility, high-impact position requiring deep technical expertise and strong cross-functional program leadership.

The Person

The ideal candidate is a highly experienced technical leader with deep expertise in pre- and post-silicon debug across CPU, GPU, and SoC platforms. They bring a strong program execution mindset, with the ability to translate complex, fragmented debug data into structured analysis, clear hypotheses, and actionable plans. This individual has a proven track record of leading critical customer escalations across hyperscale, OEM, and enterprise environments, while effectively influencing cross-functional teams without direct authority. They are an excellent communicator who can distill complex technical challenges into clear, concise, and decision-oriented messaging for executive leadership and customers.

Key Responsibilities

• Debug Program Leadership - Lead debug execution across hyperscale, OEM, HPC, and enterprise customer programs. Own high-impact, cross-customer and systemic issues and maintain visibility into top risks and trends.
• Customer Program Integration - Partner with Customer Program Managers to align debug execution with customer deliverables, platform readiness, and deployment schedules. Support escalations and executive-level customer engagements.
• Technical Debug Coordination - Drive cross-functional debug efforts across design, validation, product engineering, and failure analysis. Align pre- and post-silicon debug strategies and connect lab debug to real-world customer environments.
• Field Failure & Fleet Quality Management - Lead resolution of field failures, fleet anomalies, and data center reliability issues. Aggregate fleet, RMA, and production signals and feed learnings back into design, validation, and manufacturing.
• Governance & Process Improvement - Own debug tracking, prioritization, risk management, and executive reporting. Apply structured methodologies (8D, CAPA, FMEA) and drive continuous improvement in execution speed and consistency.

Preferred Experience

• Deep understanding of data center system architecture (CPU, GPU, FPGA, memory, connectivity, RAS, hotplug)
• Familiarity with hardware bring up, validation, manufacturing, and test flows
• Knowledge of reliability and quality metrics (yield, DPM, FIT)
• Proven years of experience in the semiconductor industry
• Deep hands-on experience with silicon debug (pre-silicon and post-silicon)
• Strong background in product development, debug tools, validation, failure analysis, or customer engineering
• Proven experience managing complex debug programs across multiple customer segments
• Strong functional team and project management skills with ability to drive execution across global, cross-functional teams
• Excellent written and verbal communication skills, including executive-level engagement

Education

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field required
• Master's degree preferred

This role is not eligible for visa sponsorship.