IT Systems Assistant

Now hiring IT Systems Assistant Location: Broussard, LA Salary: $53,000.00 - $55,000.00 per year We are seeking a proactive and technically skilled 2nd Line IT Systems Administrator to join our expanding in‑house IT team. This role is ideal for someone with a strong background in all aspects of IT—including Microsoft 365, Azure, networking, and Active Directory—who thrives in an ever‑changing environment and is passionate about delivering excellent IT services. Key Responsibilities Assist with Group IT projects, including system upgrades, migrations, and deployments. Troubleshoot and resolve issues related to Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive). Manage and support Azure AD, including user provisioning, group policies, and conditional access. Maintain and troubleshoot Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Support and maintain network infrastructure including switches, firewalls, and VPNs. Escalate complex issues to external support or vendors as necessary. Document incidents, solutions, and procedures in the ITSM system. Ensure compliance with IT policies, procedures, and security standards. Qualifications Strong knowledge of Microsoft 365 administration and troubleshooting. Hands‑on experience with Microsoft Azure, including Azure AD and related services. Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, VLANs). Proficient in managing and troubleshooting Windows Server and Active Directory environments. Familiarity with ITIL practices and ticketing systems. Excellent problem‑solving and communication skills. Ability to work independently and as part of a team. Physical installation of networking equipment from network racks to cabling. Familiarity with cybersecurity systems including anti‑malware and vulnerability scanning. Ability to create and review IT processes / procedures. Understanding of Synology storage systems. Experience with PowerShell scripting. Knowledge of ConnectWise Automate / Fortinet EMS. Exposure to cloud security best practices. Microsoft certifications (MS‑100, AZ‑104, or similar). Networking certifications (CompTIA Network+ or similar). Benefits Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. An outstanding benefits package will be disclosed during the screening process or upon hire. This is a direct‑hire position. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E‑Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI‑generated and non‑AI‑generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. #J-18808-Ljbffr