Cafe & Specialty Food Lead Eataly West Palm

Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options.

The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas.

• Maintains a steady leadership presence on the floor interacting with guests team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are met
• Trains motivates mentors and organizes team members
• Purchases supplies beverages and equipment per the direction of the QSR General Manager
• Monitors inventory checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality health safety and sanitation standards
• Documents investigates and resolves guest incidents
• Performs other duties as required or assigned

• High school graduate or equivalent; post-secondary degree preferred
• 2 years of lead or supervisory experience in food service
• Math skills and ability to handle money accurately
• Knowledge of steps of service
• Excellent communication and problem-solving skills
• Knowledge of coffee and coffee production
• Knowledge of Italian cuisine and beverage preferred

Qualifications :

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours including standing walking bending and squatting
• Ability to operate equipment such as manual espresso machine drink blender juicer and cash register

Additional Information :

Benefits and Perks

• Medical Dental Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Remote Work :

No

Employment Type :

Full-time