Automotive Service Advisor

Service Advisor Position

Beyer Volvo is experiencing tremendous growth and in need of a professional Service Advisor. We offer income potential over 100k and a staggered work schedule designed to give you time off with your family. We offer a high compensation package.

What We Offer:

• Medical, dental and vision insurance
• Paid time off
• Paid holidays
• Paid training
• 401K
• Discounts on products and services
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands-on and web-based training
• Manager in training program
• Clean and professional work environment
• Competitive wages

Service Advisor responsibilities:

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Requirements:

• Minimum 1 year experience in a service advisory role
• Positive attitude
• High volume mentality
• CSI focused
• Good reading, computer, and personal skills