Spa Receptionist

At Hand and Stone, Opportunity Knocks. We are looking for an experienced customer service orientated individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day. We offer various shifts to work with your lifestyle with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities include meeting membership sales goals, detailed knowledge of the menu of services, excellent customer service to members and guests, while building relationships that last, capable of working flexible hours, effectively communicate sales, promotions, and service options with clients, bring a positive and energetic attitude, answer phones, schedule appointments, and file documents, uphold spa cleanliness standards and various other duties as assigned. What's in it for you? Competitive compensation - hourly wage PLUS commissions, contests, career advancement, ongoing training, flexible hours, positive and professional work environment, employee discounts. Spa Membership Sales Associate qualifications include capable of working flexible hours (evenings and weekends required), special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge, critical thinking skills, including conflict resolution, excellent verbal and written communication, must be exceptionally organized and have great attention to detail, must be a strong team player with the ability to work independently with minimal supervision, experience with Zenoti software a plus. Job Type: Full-time / Part-time Additional Compensation: Commission, Bonuses, Store Discounts, PTO, Health Benefits. Compensation: $15.00 - $17.00 per hour. Hand & Stone Massage and Facial Spa