Senior Coordinator, Academic Success

Senior Coordinator, Academic Success

Senior Coordinator, Academic Success

Institution: Northern State University

Working Title: Senior Coordinator, Academic Success

Posting Number: NFE03076P

Department: Student Success

Physical Location of Position (City): Aberdeen

Position Description: The Senior Coordinator of Academic Success provides leadership for peer tutoring and mentoring as key components of the Student Success Center. This role advances high-quality peer tutoring and mentoring models that support students' learning, skill development, and academic confidence.

The Coordinator oversees the day-to-day operations of tutoring and supplemental instruction (SI) for all general education and foundational courses. Responsibilities include recruiting, hiring, training, supervising, and evaluating peer tutors and SI leaders across all subject areas. The Coordinator also facilitates peer mentoring programs, either as standalone initiatives or embedded within tutoring services, and provides direct support to students.

The Coordinator compiles and reviews data each semester to assess effectiveness and respond to the needs of students. The role also connects with academic departments to integrate peer tutoring, mentoring, and related resources across the campus community.

Responsibilities:

• Strategic Leadership and Program Development – 15%
• Personnel Leadership and Supervision – 20%
• Program Operations – 40%
• Assessment and Continuous Improvement – 10%
• Additional Duties – 15%

Qualifications:

• Three years' direct experience in teaching and/or mentoring at the high school or college level.
• Experience working with students from a variety of backgrounds.
• Background in education (math, English, and/or science).
• Strong organizational, communication, and technology skills required. Experience with assistive and instructional technologies is preferred.
• Supervisory experience preferred.
• Proven ability to design, manage, and assess effective academic support services.
• Ability to work effectively with other people, collaborate with other departments, and advocate for student support.
• Master's degree required.

Working Conditions:

Cognitive Requirements: Analyzing, Comprehend, Intense Customer Interaction, Logic, Memory, Pace-average, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication, Frequent Change, Multiple Priorities

Protective Clothing/Equipment: None

Physical Requirements: Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc)

Sensory Requirements: Hearing, Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures: Classroom Environment, Office Environment

Documents Needed to Apply:

• Resume
• Cover Letter
• Reference List