Family Centered Treatment Specialist

Job DescriptionJob DescriptionOverviewImmediate interview available! After applying, watch for a text and email invite to complete a short AI-powered interview through our partner, Take2 — it's fast, flexible, and helps move you through the process sooner. Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.Come make a difference and grow with us. Health Connect America Family of Brands ResponsibilitiesIf you're someone who believes that real change happens in real life — not just in an office — this role was built for you. As a Family Centered Treatment (FCT) Specialist at Pinnacle Family Services, you'll deliver meaningful, evidence-based services where it matters most: in the homes and communities of the children and families you serve.What You'll DoAs an FCT Specialist, you'll work with a caseload of children, adolescents, and families, guiding them through a structured, research-backed treatment model designed to create lasting change. Your work will be hands-on, relationship-driven, and grounded in best practices. Day to day, you can expect to:Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figurativelyGuide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well-beingServe as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole-person careDevelop, implement, and continuously refine individualized Service Plans in partnership with the families you serveConnect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time togetherMaintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provideParticipate in Quality Assurance activities that help make our programs stronger for every family we serveWhat to ExpectThis is community-based work, which means a flexible schedule that accommodates families' lives. Like most roles serving children and families in the community, this position includes 24/7 on-call availability for crisis support — because sometimes families need a steady, trusted voice outside of regular hours. In practice, crises don't define the day-to-day experience but knowing you're there when it counts is a meaningful part of the impact you make in this role.Your Path to FCT CertificationFCT Certification is required for this role and must be completed within one year of hire. Pinnacle supports you every step of the way — through structured checkoffs, e-learning trainings, and a team that's invested in your professional growth. Becoming FCT-certified isn't just a requirement; it's a credential that sets you apart in the field. What is Family Centered Treatment? Learn More! QualificationsWe welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:Must meet NC Qualified Professional (QP) requirements per 10A NCAC 27G .0104. One of the following:Master's in human services field + 1 year experienceBachelor's in human services field + 2 years experienceBachelor's in non-human services field + 4 years experienceCurrent NC license (including provisional) or board-issued certification in a human services professionExperience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis, and may be accumulated before or after degree completion.Must have a valid driver’s license and access to a fully insured, private form of transportationBe Well with UsWe know that people who take care of others need to be taken care of too. That's why Health Connect America offers a comprehensive benefits package designed to support your whole self — professionally and personally:Retention Bonus — earn up to $2,000 annually through our 2026 Retention Bonus ProgramFlexible scheduling and a culture that recognizes the importance of work/life balanceEmployee Assistance Program (EAP) including 8 mental health counseling sessions annually — because your well-being mattersPaid time off and paid holidaysMedical, dental, vision, and voluntary insurance optionsHealth Savings Account with company contributionDependent Daycare Flexible Spending AccountAccess to a Health Navigator401(k) Retirement PlanBenefits Hub and Tickets at Work — exclusive savings and perks for everyday lifeReady to Make a Difference?Join a team where your contributions truly matter. Apply now to be part of our community at Pinnacle Family Services, part of Health Connect America.Employment is contingent upon the successful completion of a comprehensive background investigation.Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.