Patient Access Coordinator
University Health
Patient Access Coordinator
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University Health Truman Medical Center Kansas City, Missouri
Patient Access UHTMC Full time 7:00AM - 7:30PM 36
Patient Access Coordinator
Are you the kind of person who thrives in organized chaos, loves helping people, and can juggle patient flow, paperwork, and phone callsall before your second cup of coffee? Then you'd feel right at home as a Patient Access Coordinator!
In this role, you're the behind-the-scenes hero keeping everything running smoothlyfrom check-in to insurance verification, and all the way to getting patients where they need to be (on time, every time). You're part traffic controller, part detective (hello, prior authorizations), and part customer service superstar. You're not just doing the workyou're making it better, helping to improve systems and support a team that relies on you daily.
Oh, and you're not afraid of a little paperwork (okay, a lot), love solving problems, and can keep your cool when things get hectic. Plus, you speak fluent "insurance," know how to keep patients calm and informed, and have no problem making complex things sound simple. Bonus points if you can do all of that en espaol!
What You Bring to the Table
A high school diploma or equivalent (and a degree in multitasking from the school of real life) 3+ years of hands-on experience in patient contact, hospital finance, or insurance Previous success as a Patient Access Rep II or Scheduling Rep II Clear, kind, and effective communicatorwhether it's face-to-face, over the phone, or through email A detail-lover with a knack for staying organized and calm under pressure Able to read between the lines (and legal documents), ask the right questions, and find smart solutions fast Proficient in navigating sensitive conversations with empathy and professionalism
Extra Credit (a.k.a. Preferred Skills)
You've tackled insurance verification and authorization before and lived to tell the tale You know your way around medical terms (and maybe even how to spell them!) You can speak Spanishor you're working on it!
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