Finance Application Specialist

Job Description

Finance Applications Specialist

POSITION SUMMARY

The Finance Applications Specialist plays a key role in supporting and enhancing the technology that powers the firm's financial operations. As a member of the Enterprise Applications team, this individual is responsible for the administration, optimization, and ongoing evolution of a portfolio of on-premises and SaaS financial applications used by the firm's business professionals throughout the product lifecycle.

Combining deep application expertise with strong technical and analytical skills, the Finance Applications Specialist serves as a trusted technology partner to business stakeholders, internal Information Services (IS) teams, and external vendors.

The role provides advanced technical support, leads application-related initiatives, evaluates emerging capabilities, and identifies opportunities to improve system functionality, performance, and the overall user experience.

DUTIES AND RESPONSIBILITIES

Application Expertise and Technical Support

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• Serve as a subject matter expert and system administrator for assigned financial applications, providing advanced Tier 2 and Tier 3 support and resolving complex technical and operational issues.
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• Develop and maintain a strong understanding of the firm's financial processes, application functionality, and business workflows to deliver effective solutions that address business needs.
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• Maintain expertise in application architecture, product features, database schemas, configuration, security models, customizations, and administrative tools.
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• Apply knowledge of application integrations, databases, on-premises infrastructure, SaaS/cloud environments, identity management, authentication, and security requirements to support reliable and secure application operations.
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• Act as the primary technical liaison between business stakeholders, internal IS teams, software vendors, and external service providers to coordinate issue resolution and deliver effective solutions.
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Application Strategy and Continuous Improvement

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• Stay current on product releases, vendor roadmaps, emerging technologies, and industry trends to identify opportunities to enhance the firm's financial applications.
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• Research and evaluate new product capabilities, potential solutions, and alternative technologies in collaboration with team and project leadership.
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• Proactively recommend improvements to application functionality, workflows, support processes, and technology solutions that align with business priorities.
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• Contribute to the ongoing optimization and evolution of the firm's financial application portfolio, helping ensure systems continue to meet changing business and operational needs.
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Project Leadership and Implementation

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• Lead and participate in projects and initiatives involving new applications, technologies, system enhancements, and additional product capabilities.
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• Manage and execute application deployments, installations, upgrades, migrations, configurations, testing, and maintenance activities across on-premises and SaaS environments.
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• Partner with business stakeholders, IS teams, vendors, and professional services providers to plan and implement solutions, troubleshoot issues, and support successful project delivery.
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• Support application lifecycle initiatives, including system improvements, integration enhancements, and other efforts to improve reliability, functionality, and operational efficiency.
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Documentation, Knowledge Sharing, and Collaboration

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• Develop and maintain clear, accurate, and accessible application documentation, including support procedures, configurations, and operational processes, within the firm's centralized IT change management platform.
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• Communicate application changes, releases, and enhancements to relevant stakeholders across IS and the broader firm.
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• Provide training, guidance, and knowledge sharing to colleagues to strengthen team capabilities and promote consistent support practices.
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• Provide backup support for secondary applications as needed to support team coverage and business continuity.
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BASIC QUALIFICATIONS

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• Bachelor's degree required.
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• Five or more years of experience supporting financial applications within a law firm or professional services environment.
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• Experience administering, maintaining, and troubleshooting enterprise financial applications, including experience with one or more of the following:
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• Aderant
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• Chrome River / Emburse
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• Intapp Time
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• Foundation Finance
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• Foundation Scoping
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• Strong technical skills and demonstrated ability to support applications across on-premises and SaaS/cloud environments.
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• Ability to investigate complex technical issues, identify root causes, and develop practical, sustainable solutions.
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• Strong understanding of financial application workflows, system administration, and the technical considerations involved in supporting enterprise applications.
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PREFERRED QUALIFICATIONS

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• Experience supporting financial applications across non-U.S. jurisdictions or international business operations.
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• Experience with financial application consolidation, data conversion, or system integration resulting from mergers, acquisitions, or business combinations.
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• Experience leading or contributing to application implementations, upgrades, migrations, and other technology initiatives.
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• Familiarity with enterprise application integrations, databases, identity management, authentication, and information security requirements.
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COMPETENCIES AND WORKING EXPECTATIONS

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• Analytical problem-solving: Ability to investigate complex issues, evaluate alternatives, and implement effective solutions.
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• Technical expertise: Ability to understand application functionality and architecture while connecting technical considerations to business requirements.
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• Communication: Ability to explain complex technical concepts and processes clearly to both technical and nontechnical audiences, verbally and in writing.
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• Collaboration and relationship management: Strong interpersonal skills and the ability to build productive working relationships with attorneys, business professionals, colleagues, vendors, and external partners.
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• Initiative and continuous improvement: A proactive approach to identifying opportunities, recommending enhancements, and improving application performance and support processes.
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• Project execution: Ability to manage competing priorities, collaborate across teams, and deliver project and operational commitments effectively.
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• Flexibility and availability: Willingness to work additional hours when needed to support business priorities, participate in an on-call rotation or provide after-hours support as necessary, and respond to time-sensitive application issues.
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Equal Employment Opportunity

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.