Senior Systems Administrator

As a Senior Systems Administrator, you will keep our infrastructure running like a Swiss watch - resilient, secure, and automated. In this role, you'll be responsible for maintaining system health, automating routine ops tasks, archiving critical data, and serving as the go-to escalation point for all major IT issues. You'll balance daily hands-on work with longer-term planning for system efficiency, scalability, and disaster recovery. This role is ideal for a tech-savvy problem solver who thrives in fast-paced environments and isn't afraid to get deep in the logs when things get weird.

Responsibilities

• Maintain and monitor critical systems, including job schedulers, backup processes, and automated data flows.
• Troubleshoot and resolve system, network, and application issues, escalating as needed- or more likely, being the person issues get escalated.
• Manage archiving and long-term storage of logs, documents, and other key records in compliance with internal policies and regulatory standards.
• Automate routine tasks (backups, deployments, etc.) using scripts and configuration management tools (e.g., PowerShell).
• Act as primary escalation point for IT support- including system outages, service degradations, and urgent user-impacting incidents.
• Monitor system performance and capacity trends, recommending and implementing optimizations.
• Collaborate with development, security, and DevOps teams.
• Maintain documentation for configurations, procedures, and troubleshooting guides.
• Participate in on-call rotation for critical incidents.
• Establish and maintain high standards of operational processes, driving efficiency and minimizing risks.
• Create opportunities for team members to share knowledge, insights, and best practices, promoting a culture of learning and knowledge transfer.
• Other duties as assigned.

Requirements

• 5+ years in system administration or IT infrastructure roles.
• Deep experience with Windows and/or environments.
• Strong scripting skills (PowerShell, Python, Bash, or similar).
• Solid grasp of backup, archiving, and disaster recovery strategies.
• Experience with automation/orchestration tools.
• Familiarity with database management and archiving (SQL Server).
• Comfortable working in hybrid or cloud environments (AWS, Azure, or GCP).
• Strong troubleshooting and diagnostic abilities.
• Excellent communication and documentation skills.
• Experience supporting compliance (SOC2, PCI, etc.) a plus.
• Ability to work within CorServ's footprint (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY).

About CorServ

CorServ is a credit card technology and portfolio management company that was founded in 2009. With decades of experience in payment systems, we enable financial institutions to enter or expand their credit card program with our open-source technology platform. Our global headquarters is in Atlanta, GA. We offer a competitive compensation package and company-paid benefits package including medical, dental, and vision. We also offer a generous PTO plan, 401k match, and the opportunity to work in a remote environment.

CorServ is an Equal Opportunity employer-All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. CorServ is firmly committed to upholding EEO principles. As part of our standard pre-employment process, we conduct screenings for drugs, credit, and backgrounds in accordance with legal requirements and industry best practices. These measures help us maintain a safe, secure, and inclusive work environment for all employees.