Patient Representative - Staten Island, NY

Patient Representative

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is seeking a full-time Patient Representative to join our team at our busy Bay Street location in Staten Island, NY.

Position Summary

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.

Job Type: Full-Time

Pay Range: $20.00 - $23.13 per hour

Sign-On Bonus: $1,500 Sign-On Bonus for Eligible External Applicants Terms and Conditions Apply.

Essential Duties and Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicates effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
• Verifies all insurance and sets fees based on the sliding scale fee.

Requirements

• Minimum Education Requirement: High School diploma/GED
• Minimum Work Related Experience: 2-4 years
• Preferred Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)

Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.