Data Center Technician

Overview Job ID: 3194122 | Amazon Data Services, Inc. – Data Center Technician. Join our AWS team to maintain global cloud infrastructure, hardware and network repair, and data center operations in a 24/7 environment. The role may require travel within and outside the regional work area and relocation considerations for training and site assignment. Key responsibilities Perform server rack installations, hardware break-fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability; escalate to senior technicians and management as needed. Serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors. Participate in on-call duties, scheduled maintenance, and change management activities. Contribute to documentation and process improvement based on analysis of operational issues. Assist with training and onboarding of new team members. Physical requirements Regularly lift and/or move up to 40 pounds; assist with heavier lifts as part of group efforts. Work in cramped and/or elevated locations; bend, lift, stretch, and reach; stand and walk for extended periods. Ascend/descend ladders, stairs, and gangways safely; work in a noisy environment. Work shifts longer than 8 hours to support 24/7 operations (day and night coverage). Essential requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training or until the assigned facility is operational. Travel frequency will vary based on business needs and facility status. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required. You will be a day-in-the-life As a Data Center Technician, you will take ownership of technical issues, engage other teams to drive resolution, solve problems at their root, and maintain service level agreements through proactive issue detection and reporting. This role requires shift work including days, nights, weekends, and holidays, with travel within and outside the regional area. A reliable personal vehicle and valid driver’s license are required since company transportation is not provided. Basic Qualifications High school diploma or equivalent 1+ years of computer/server hardware troubleshooting or related IT experience Ability to work on a flexible schedule including days, nights, and/or weekends Preferred Qualifications Experience working in a Data Center environment An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.) Understanding of network design, protocols and layer 1/2 troubleshooting Experience managing work and priorities through a ticketing system Equal opportunity and accommodations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below and will be based on factors including experience, qualifications, and location. Amazon offers benefits from Day 1, including EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at Location and compensation USA, PA, Fairless Hills – 27.00 – 48.00 USD hourly. Posted Dates and times posted vary over time and are subject to change. Please apply to confirm current status. Share this job For current government employees FAQs: before proceeding, review the FAQs at #J-18808-Ljbffr