Account Manager

Job Description

Job Description

Eagle Distributing is seeking a motivated and results-driven Account Manager to oversee convenience store accounts within an assigned sales territory. This position is responsible for building and maintaining strong customer relationships, increasing sales, managing product distribution, and ensuring excellent execution of company standards at retail locations.

The Account Manager will work independently to manage daily route activities, identify new sales opportunities, and ensure customer satisfaction while representing Eagle Distributing professionally.

Essential Duties and Responsibilities

• Manage and maintain an assigned route of convenience store accounts.

• Establish and develop strong relationships with store owners, managers, and key decision-makers.

• Drive sales growth by identifying opportunities for new products, increased distribution, and promotional placements.

• Meet or exceed established sales goals, performance objectives, and company expectations.

• Visit assigned accounts regularly to assess inventory, product availability, and merchandising needs.

• Place accurate product orders based on customer needs, sales trends, and inventory levels.

• Ensure proper product rotation, pricing, displays, and shelf placement.

• Identify and address out-of-stock products and other inventory concerns.

• Execute company promotions, marketing initiatives, and new product launches.

• Monitor competitor products, pricing, and promotional activities.

• Coordinate with delivery drivers, merchandisers, and warehouse personnel to ensure accurate and timely deliveries.

• Resolve customer concerns promptly and professionally.

• Maintain accurate sales records, customer information, and route documentation.

• Communicate account updates, sales opportunities, and customer concerns to management.

• Follow all company policies, safety procedures, and applicable industry regulations.

• Perform additional duties as assigned by management.

Qualifications and Requirements

• Previous sales, route sales, account management, or beverage distribution experience preferred.

• Experience working with convenience stores or retail accounts is highly desirable.

• Strong customer service, communication, and relationship-building skills.

• Ability to work independently and manage multiple accounts efficiently.

• Excellent organizational and time-management skills.

• Strong attention to detail and ability to meet deadlines.

• Goal-oriented with the ability to achieve established sales targets.

• Basic computer and mobile technology proficiency.

• Valid driver's license with an acceptable driving record.

• Ability to travel daily throughout an assigned sales territory.

• Must meet company pre-employment screening requirements.

Physical Requirements

• Ability to lift and move beverage products weighing up to 50 pounds, with or without reasonable accommodation.

• Frequent standing, walking, bending, reaching, and lifting.

• Ability to work in retail stores, stockrooms, and refrigerated cooler environments.

• Ability to drive between customer locations throughout the workday.

• Ability to perform merchandising and product-handling activities as needed.

Knowledge, Skills, and Abilities

• Strong sales and negotiation skills.

• Ability to develop and maintain long-term customer relationships.

• Effective problem-solving and decision-making abilities.

• Strong work ethic, dependability, and accountability.

• Ability to prioritize responsibilities in a fast-paced environment.

• Knowledge of retail merchandising and inventory management practices.

• Ability to work collaboratively with sales, delivery, and warehouse teams.

• Commitment to achieving company goals and providing exceptional customer service.

Performance Expectations

• Achieve assigned sales and distribution goals.

• Maintain consistent and effective account coverage.

• Increase product placements and promotional execution.

• Minimize out-of-stock situations and maintain product availability.

• Maintain strong customer relationships and service standards.

• Complete accurate and timely ordering and reporting.

• Represent Eagle Distributing professionally at all times.

Benefits

Eagle Distributing offers a competitive benefits package, including:

• Medical, dental, and vision insurance

• Paid vacation and sick time

• 401(k) retirement plan, subject to eligibility requirements

• Performance-based incentive opportunities, if applicable

• Training and professional development opportunities