BDC Customer Care Specialist
Thomas Nissan of Joliet
Job Description
Job Description
Business Development Representative (BDC)Thomas Nissan of JolietThomas Nissan of Joliet is Growing – Join Our Team!
Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.
This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Automotive experience is a plus, but we are willing to train the right people.
If you enjoy talking with people, building relationships, and helping customers, this could be the perfect career opportunity.
What We Offer- Competitive Hourly Pay Plus Bonuses
- Aggressive Performance Incentives & Monthly Spiffs
- Fuel Assistance Program for Top Performers
- Paid Training
- Health, Dental, and Vision Insurance
- Paid Vacation
- Career Growth Opportunities
- Flexible Scheduling
- Fun, Team-Oriented Work Environment
- Respond to inbound internet leads, phone calls, and customer inquiries
- Schedule appointments for the sales department
- Follow up with customers regarding their vehicle interests
- Confirm and manage daily appointments
- Maintain accurate customer information in the CRM
- Communicate professionally through phone, text, and email
- Help create an exceptional customer experience before the customer arrives at the dealership
- Strong phone and communication skills
- Customer service experience preferred
- Call center, collections, retail, hospitality, or appointment-setting experience is a plus
- Automotive experience is a plus but not required
- Bilingual (English/Spanish) is a strong plus
- Positive attitude and strong work ethic
- Basic computer skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Customer Service Representatives
- Appointment Coordinators
- Call Center Representatives
- Collections Representatives
- Retail Sales Associates
- Hospitality Professionals
- Recent College Graduates
- Bilingual Candidates
- Anyone who enjoys helping people and earning performance-based income
We are growing, investing in our people, and creating opportunities for long-term career advancement. Many of our managers started in entry-level positions and worked their way up through the organization.
If you're looking for a career instead of just another job, we want to talk to you.
Spanish-speaking candidates are encouraged to apply.
Apply Today and Become Part of the Thomas Nissan Team!
Vacancy posted a month ago
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