Fire Alarm Service Technician

Location: Englewood, Colorado

Position Summary

Key Responsibilities

Service & Maintenance

• Perform routine inspections, testing, and preventive maintenance of fire alarm systems in accordance with NFPA 72 and local codes.
• Diagnose and repair system issues including control panels, initiating devices, notification appliances, and wiring.
• Conduct functional tests of all devices and system components to ensure operational readiness.
• Upgrade and replace outdated components as needed.

Troubleshooting & Repairs

• Respond to emergency service calls for system malfunctions.
• Isolate problems, recommend corrective actions, and implement solutions quickly.
• Work with technical support teams and manufacturers when advanced troubleshooting is required.

Customer Service

• Interact professionally with customers to explain system performance, repairs, and maintenance needs.
• Provide recommendations for system improvements or upgrades.
• Complete service documentation and obtain customer sign-off on completed work.

Compliance & Documentation

• Maintain accurate service records, inspection reports, and repair logs.
• Ensure all work complies with NFPA standards, manufacturer guidelines, and local authority requirements.
• Assist in preparing reports for AHJ (Authority Having Jurisdiction) when required.

Safety & Professionalism

• Follow all OSHA and company safety policies.
• Maintain tools, test equipment, and company vehicles in good condition.
• Stay current with code changes, manufacturer product updates, and industry best practices.

Qualifications

Education & Experience

• High school diploma or equivalent; technical training in electronics or fire alarm systems preferred.
• 2+ years of fire alarm service, installation, or maintenance experience.

Certifications

• NICET Level I or higher in Fire Alarm Systems preferred.
• OSHA 10 or 30 safety certification desirable.
• Manufacturer certifications (e.g., Notifier, Siemens, EST, Simplex) highly valued.

Skills & Competencies

• Knowledge of NFPA 72 and applicable building/fire codes.
• Ability to read and interpret wiring diagrams, schematics, and blueprints.
• Strong troubleshooting, problem-solving, and technical skills.
• Excellent communication and customer service abilities.
• Basic computer skills for service reporting and documentation.

Physical & Work Environment Requirements

• Ability to lift 50 lbs, climb ladders, and work at heights or in confined spaces.
• Work in a variety of settings including active construction sites and occupied facilities. ● Availability for on-call rotations, overtime, and travel to job sites.

Compensation & Benefits

• Competitive pay based on experience and certifications.
• Health, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off, holidays, and ongoing training opportunities.